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How to Create and Set up a Kajabi Community 2.0? The Ultimate Guide - Step-by-Step Setup | Expert Tips and Tutorials

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How to Create and Set up a Kajabi Community 2.0? The Ultimate Guide - Step-by-Step Setup | Expert Tips and Tutorials

Hello there, I'm Maria Cristal, your trusted Online Business and Digital Marketing Strategist. If you're on the path to success in the online business world, you've probably heard of Kajabi Communities. Today, I'm here to guide you through the ins and outs of Kajabi Communities and how they can be a game-changer for you.

As a Kajabi Expert, I'll guide to on the how to create, manage, and optimize your Kajabi Community for maximum growth and engagement. Building a Kajabi Community isn't just about technology; it's about building connections, nurturing relationships, and creating a space where your online business can thrive.

But before we dive in, here's a little secret: If you haven't yet experienced the potential of Kajabi Communities, I've got an exclusive offer that you won't want to miss. Instead of the standard 14-day free trial, you can enjoy an extended 30-day trial by simply using my affiliate link: mariataveras.com/Kajabi.

Plus, as a bonus, signing up through my link also grants you access to my exclusive Kajabi Kickstart course. But that's not all! If you decide to continue using Kajabi as a paying user through my link, all you need to do is email me your receipt, and I'll send you a link to an incredible bonus designed to help you supercharge your business growth. Don't miss out—sign up now at mariataveras.com/Kajabi.

Table of Contents: 

  

Now, let's dive into the heart of this guide:

How to make the most of Kajabi Communities to take your online business to the next level.

 

Why Building a Kajabi Community Matters

Before we begin creating your community, it's important to understand why it's worth your time and effort. Here are several compelling reasons why building a Kajabi Community can be a game-changer for both you and your audience, aligning perfectly with your business goals:

  • Engagement: By building your community, you can move your most engaged members away from social media platforms, where you have less control over the environment. This ensures a more focused and personalized experience for your audience.
    • Communities allow you to engage with your members over the long term without relying on unpredictable social algorithms. Your community becomes a reliable space for meaningful interactions.
  • Support: Cultivate a warm and supportive community that eagerly anticipate your product releases. These are your loyal supporters who can make a significant impact on your success.
  • Time Efficiency: Building a community can reduce the time you spend answering repetitive questions. Your members can help each other by sharing insights and experiences, freeing you up to focus on other aspects of your business.
  • Value: Your community becomes an extension of the value you provide through your other products and courses. It's a space to dive deeper, offer exclusive content, and create a sense of belonging.
  • Insights: Use your community to share exclusive content and behind-the-scenes peeks into your business. This fosters a deeper connection with your audience.
  • Connections: Building a community is not just about business; it's also about the impact you make in the lives of your members. Witnessing the positive change you bring can be incredibly rewarding.

 

Building Your Community with Purpose

Now that we've highlighted the benefits, let's discuss how to approach building your community with purpose:

  • Member Input: Start by polling your members, either through Instagram stories or a formal survey. This valuable input will provide both qualitative and quantitative data to shape your community's content and get your members invested from the start.
    • Show Social Proof: Use social proof to trigger the fear of missing out (FOMO). Highlight initial member posts, showcase new members actively participating, and spotlight exciting challenges to draw in more members.

  • FAQ: Take note of the questions you frequently receive and the recurring themes in comments and DMs. This will guide you in crafting content that resonates with your audience.
  • Align with Projects: Consider how your community can support your upcoming projects and initiatives. It can become a powerful tool for amplifying your efforts.
  • Manage Your Capacity: Be realistic about your capacity. Ensure you have the time to commit to your community without overwhelming yourself. It's essential to find a balance that works for you.

Building a Kajabi Community is just the beginning; nurturing it and ensuring its continued growth is equally essential. Communities, much like the people within them, evolve through various phases, with members coming and going. To maintain the vibrancy of your community, it's crucial to share, engage, and grow consistently. Here are some best practices to boost engagement within your Kajabi Community:

  • Onboarding: Create a clear path for new members to engage. Consider sending welcome emails or assigning moderators to welcome newcomers.

  • CTAs: Use clear and compelling calls-to-action (CTAs) to guide members on how to get involved. Encourage them to share experiences, offer their viewpoints, share advice, and more.

  • Content: Experiment with various content types, including posts, live interactions, and challenges. Discover what resonates best with your community.

    • Live Rooms: Utilize video chat, breakout groups, screen sharing, and recording features for engaging discussions.

    • Circles: Create circles to facilitate communication and provide a space for members to share experiences and insights.

    • Challenges: Initiate challenges with progress wheels and growth trackers to promote accountability and encourage active participation.

  • Moderators: Moderators can be a tremendous asset. They can welcome new members, moderate discussions, generate ideas, and lead community events, amplifying your impact.

  • Rituals: Create community rituals, such as sending personal welcome messages, posting weekly welcomes for new members, implementing community guidelines, celebrating birthdays or milestones, and maintaining a consistent posting schedule. Consistency encourages habitual engagement.

  • Lead by Example: Model ideal behavior by engaging in the same ways you want your members to engage. This sets a positive tone and can inspire active participation.

Remember, it's about the meaningful connections and value you create along the way.

Crafting a purposeful community? Begin your journey with Kajabi Communities through my link, mariataveras.com/Kajabi, and enjoy an extended 30-day trial to build your dream community.

 

Get Started with Your Kajabi Community

Kajabi Communities come equipped with a range of features designed to make your community-building journey a breeze. Here are some of the standout features:

  • Newsfeed, Chats, and DMs: Foster real-time communication and discussions among your members.

  • Live Video Calls: Connect with your community through live video sessions, enhancing engagement.

  • Smart Recording Library: Store and organize valuable content for easy access.

  • Accountability Tools and Progress Tracking: Keep your members motivated and on track towards their goals.

  • Challenges: Create challenges to boost engagement and encourage members to take action.

  • Resources: Share valuable resources, enriching the learning experience.

  • Events and RSVPs: Organize events and allow members to RSVP, fostering a sense of community involvement.

  • Ambassadors and Admins: Consider appointing community ambassadors and admins to manage and supercharge engagement.

  • Member Directory and Leaderboard: Recognize and celebrate community members' contributions and achievements.

Let's get started! Take the first step in building your thriving community by signing up for an extended 30-day trial on Kajabi using my link, mariataveras.com/Kajabi.

 

 

A must understand term: Community Access Groups

First things first, within Kajabi Communities, you'll use what's called "Community Access Groups" to construct your interactive and engaging digital space. These Access Groups are like the foundation of your community, and they serve as the entry points for your members.

Access Groups are like sections or segments within your Community, allowing you to organize and manage your content effectively. Here's a breakdown of the key elements:

  • Community: This is the central hub where everything comes together. You're allowed one Community per site.

  • Access Group: These are the subsections or segments within your Community. You can use them to control access to specific content based on your preferences. 

Know Your Limits (Product Limits). Before we begin, it's important to note that the number of Community Access Groups you can create depends on your Kajabi Plan. 

  • For instance, if you're on a Basic Plan, you can create up to 3 products, including your Community Access Groups.
  • However, if you're on a Growth Plan, you have the flexibility to create up to 15 products, including these crucial Access Groups.

Within these Access Groups, you can incorporate various features:

  • Challenges: Engage your community with activities, assignments, or check-ins.

  • Circles: Foster discussions and interactions within the group through feeds or chats.

  • Meetups: Host online or offline events with reminders to keep your community engaged.

  • Announcements: Easily broadcast messages to your Access Group.

For example, this is how you can structure your community and access groups:

Imagine your Community as a building, and Access Groups as the rooms within that building. For instance, think of a physical Community Center with multiple rooms. Each room caters to different interests or levels. Similarly, Access Groups act as the rooms in your Kajabi Community "Center," and Circles represent the topics discussed within those groups.

  • Community: Digital Success Club
    1. General Access - Access Group 1
      1. Circle
        1. Feed - All topics
        2. Chat - General Discussion
      2. Meetup - Demo on "XYZ"
    2. Advanced Entrepreneurs Access Group 2
      1. Circle
        1. Feed - Advanced Q&A
        2. Chat - Launching Tips
      2. Challenge - "Launch a Webinar Funnel"

  

Crafting Your Community

Now, let's start building! Here's how to create your very first Kajabi Community:

  1. Log into your Kajabi account

  2. Once you're in, open the Products tab from your Dashboard, you'll find the Community option or just click on "New Product" and choose "Community" and click on "Get started". 

    • Name/Title: Your community's name is its identity. Choose wisely because it'll also be reflected in your Community URL. Don't worry; you can change it later

    • Description: Craft a brief but compelling description that entices potential members to join. Think of what do you want your visitors to know and feel when they arrive since it will appear on the left column inside the community.

    • Image: Upload an eye-catching image that represents your community visually.

      Now, let's add some vital information about your community: 

  3. Now, it's time to add the name for your first Community Access Group. This is where you organize your community into smaller, more manageable groups.

  4. Decide whether you want your Community to be Free or Paid. This is where you define the terms of access for your members.

    Keep in mind that your Community Access Group, whether it's Free or Paid, will automatically be associated with an Offer. 
  5. Click "Save and Finish." Your Community is now created and you're on your way to creating a thriving digital space. You will see some tips on understand the community dashboard when you're in.

Expanding Your Community

It doesn't stop at one Access Group; you have the flexibility to build as many Community Access Groups as you need.

  • To create additional groups, simply revisit the Community tab under Products and click on "New Access Group."
  • With each Access Group, you organize content, discussions, and member access based on different topics or themes.

Ready to craft your community masterpiece? Start your extended 30-day trial on Kajabi today via my link, mariataveras.com/Kajabi, and watch your community flourish.

 

You have Complete Control with Access Groups

One of the standout features of Kajabi Communities is the control it gives you over your business. Access Groups put you in the driver's seat when it comes to managing who gets to access what.

You can choose to make your groups exclusive or open to everyone. The decision is entirely yours. Your customers access your Community through their designated Access Group. But how does this happen?

  • Connect Groups to Offers. This connection happens through Offers, which are essentially the price tags and payment mechanisms for your Products. By creating an Access Group, you'll link it to an Offer. This Offer allows you to determine the cost, if any, for gaining access to the Group.
    • Create free Access Groups: Offer free access to certain groups with free Offers.
    • Design tiered access: Offer different access levels, such as general and paid tiers, at specific price points.
    • Develop paid groups: Create specialized Products like Coaching or Advanced Courses, each with its Access Group.

This adaptability means your customers can choose to engage in open or exclusive groups, participate in one or several, depending on their preferences.

  • Creating an Access Group. To create new access groups:
    1. Open the "Products" tab from your Kajabi Dashboard. Navigate to the "Community" tab. Click on "+ New access group."
    2. Ensure "Community" is selected and click "Get Started." Enter the name of your Access Group (this can be edited later).
    3. Complete the prompts to set the pricing for your Access Group (this creates your connected Offer). Click "Save and Finish" to generate your Access Group.
  • Multiple Access Groups, Shared Content. If you want multiple Access Groups to participate in the same challenges, circles, or meetups, there's an additional step. You'll need to create Offers that contain the Access Groups you want to provide access to. For example, if you want both AG1 & AG2 to participate in a challenge, create an Offer that includes both Access Groups. Then, assign the challenge to the Access Group shared by all members.

And that wraps up our exploration of Access Groups and how they can structure your Kajabi Community! 

 

Unlock Exclusive Bonuses When You Join Kajabi Through My Link

As we journey through the process of setting up your Kajabi Community, I want to remind you of the fantastic rewards waiting for you when you choose to subscribe through my affiliate link at mariataveras.com/Kajabi.

When you take advantage of this exclusive offer, you'll receive not one but two incredible bonuses:

  1. Kajabi Kickstart Course: You'll gain immediate access to my exclusive Kajabi Kickstart Course. This course is designed to fast-track your Kajabi journey, providing you with essential insights and strategies to kickstart your digital business with confidence.
  2. Extra Bonus for Paying Users: After your trial period, if you decide to become a paying Kajabi user, simply email me your receipt, and I'll send you an extra bonus that will help you scale your business to new heights. It's my way of saying thank you for choosing to grow your business with Kajabi through my link.

Now that we've laid the foundation for your Kajabi Community, it's time to customize it to reflect your unique brand and purpose.

 

How can you Share Access to your Kajabi Community so that members enter?

Before diving into the specifics of granting access to your Kajabi Community, let's understand the concept of Offers in Kajabi. In essence, an Offer serves as both the price tag and the payment gateway for your Product. It's the gateway through which your customers can access your Kajabi Product. 

  • An Offer is essentially the pricing and payment structure for your Product. It's how you present your Product to your customers in terms of cost and accessibility.

  • Offer Types: In Kajabi, Offers can be categorized as either "purchased" or "granted."

    • Purchased Offer: When a customer purchases an Offer for an Access Group, they gain access to their personal account library, which contains all the Products they've purchased. From this library, they can seamlessly access your Kajabi Community Group.

    • Granted Offer: A granted Offer is provided to your customer for free. When a customer receives a granted Offer, they also get access to their personal account library and, consequently, to your Kajabi Community Group. This is a great way to include existing customers in your Community without additional cost.

  • Creating Access Groups and Offers. When you create a Kajabi Community Access Group, you're presented with the option to designate it as "paid" or "free." This selection automatically generates an Offer in your Kajabi account to facilitate the access process. Here are the key steps:
    1. Select Offer Type: Decide whether your Access Group will be "paid" or "free" when creating your Kajabi Community Group.
    2. Customize Your Offer: Return to your Access Group Offer settings to customize it according to your preferences.
  • How to Remove someone from your community?  Should you ever need to remove someone from your Community, you can simply revoke their access. When you do this, they will lose access to the Community and be removed from it. Importantly, revoking access does not delete their content or contributions, allowing you to maintain a record of past posts and messages.

By understanding Offers and Access Groups, you can seamlessly control access and ensure that your Community thrives with the right members. Whether you're offering paid or free access, Kajabi provides the flexibility to manage access to your Community according to your needs. 

 

How Your Members Access Your Kajabi Community

Let me share with you how your members will access this valuable resource. There are different ways to accesss:

  • Accessing Your Community Through an Access Group. Your members will access your Kajabi Community through what is known as an "Access Group." Think of an Access Group as a product because, in the Kajabi ecosystem, it functions similarly to other digital products.
  • Accessing via the Library. Your library usually is your domain.com/library. For example: https://mariataveras.com/login. When your members log in to their Kajabi accounts, they will access your community through their library, just like they would access any other product you offer.
    • If they are part of multiple Access Groups, they will see all of them in their library. However, it doesn't matter which Access Group they use to access the community; they'll arrive at the same destination.
  • Using the Direct Link to the Community. You also have the option to share a direct link to your community. Example: https://communities.kajabi.com/digitalsuccessclub/. When you do this, your members will be redirected to the login page for your community. This makes it easy for them to access the community without navigating through their library.
  • Logging In with the Magic Link.  With the direct link to your community, your members can effortlessly log in using the Magic Link feature provided by Kajabi. This streamlined process ensures a smooth and hassle-free entry into your community.

Important Note: If you're onboarding new members to your community, remember that you'll need to direct them to the Offer page first. They can only access the community once they have purchased the Offer and become part of an Access Group. ⚠️ So, avoid sharing the direct link to your community unless they have completed this crucial step.

Your journey towards a thriving digital community is well underway, and I'm here to guide you every step of the way. If you need help building it or developing your strategy, schedule a call with me. 

 

Kajabi Community Magic Link? What's that? 

One of the great features of Kajabi is the ease with which your community members can access it. Let me walk you through how the magic link works and how it simplifies the login process for your members. 

  1. Your community member starts by visiting the community login page. They can typically find this page easily through your direct link or by navigating to your community within their Kajabi library.

  2. On the login page, they'll be prompted to enter the email address associated with their Kajabi account. 

  3. Once they've entered their email address, the magic link takes center stage. Instead of needing a password, your community member will receive an email with a special link.

  4. They simply click on this magic link in their email, and like magic, they're instantly logged into your community. It's a seamless and secure process that eliminates the need to remember passwords or go through complicated login procedures.

As you continue to build and nurture your Kajabi Community, rest assured that the magic link is there to simplify the login process for your valued members.

 

How Does the Community Look to My Members?

Now that your Kajabi Community is taking shape, it's essential to understand how it appears to your valued members. Let's take a peek behind the scenes, just as if we were exploring your community together.

  • Content Visibility. Here's a crucial difference: Members will only see the content assigned to their Access Group(s). They won't come across any content that belongs to an Access Group they are not a member of. This ensures that each member's experience is relevant and focused on their specific interests.
  • No Community Settings. Unlike you, as the Community creator, your members won't see the Community Settings option. Your members' view is streamlined and focused on engaging with your content and fellow community members. 

 

How to Create Challenges inside your Kajabi Communities

In this section, I'll walk you through what a community challenge is, how to create one, and best practices to ensure they engage and inspire your community members.

What is a Community Challenge?

A community challenge is a dynamic activity, assignment, or check-in that brings your community together. It's a way for your members to participate collectively, bond, and strive towards common goals. Challenges can be the heartbeat of your community, fostering engagement and collaboration.

  • What is a Challenge series? Think of a Challenge Series as a curated collection of challenges. It's a powerful way to structure your community's journey, creating a cohesive and progressive experience for your members.
  • There are 2 types of community challenges:
    • One-time Challenge: These are standalone challenges, perfect for specific goals or activities. For example, you could create a "Social Media Detox Challenge.
    • Recurring Challenge: Recurring challenges are activities that repeat at regular intervals, such as daily, weekly, or monthly. For instance, a "14-Day Networking Challenge" offers ongoing engagement.

 

Creating Your Challenge

Creating a challenge in your Kajabi Community is straightforward. Here's how you can do it:

On the Web:

  1. Open the Products tab in your Kajabi Dashboard. Select your Community. Click "Go to Community."
  2. Click the "+" icon in the upper right corner and select "Challenge."
  3. Choose the type of challenge you want to create (one-time or recurring), set the timeframe, and specify the series if applicable.
  4. Toggle on "Visible to all members" if you want your members to see the challenge before its start date. Click "Next."
  5. You can either choose a template or click "Create custom challenge."
  6. Add a title and description for your challenge and select which Access Group will have access to it. If you wish, you can click "Advanced" to set a prize for your challenge. Click "Next."
  7. Add a photo or video to the challenge, and click "Save."

On Mobile:

  1. Open the mobile app and click the "Challenges" tab. Scroll down and click "+New challenge."
  2. Choose the type of challenge (one-time or recurring), set the timeframe, and specify the series if applicable.
  3. Toggle on "Visible to all members" if you want your members to see the challenge before its start date. Click "Next."
  4. Similar to the web version, you can choose a template or create a custom challenge.
  5. Add a title and description for your challenge and select which Access Group will have access to it. Click "Advanced" to set a prize if desired. Click "Next."
  6. Finally, add a photo or video to the challenge, and click "Save."

Challenge yourself and your community to greatness! Begin your extended 30-day trial on Kajabi with my link, mariataveras.com/Kajabi, and start creating engaging challenges.

 

Reviewing Challenge Entries

As your community members participate in challenges, you'll want to keep track of their entries. To review challenge entries:

  • Click the “new entries” link near the top of the Challenges page to see new submissions.
  • You can mark entries as read by clicking the checkmark button next to each entry or mark all unread entries as read with a single click.
  • To see a list of everyone who has completed a challenge, head to Settings, open Challenges, and click the link next to the challenge to download a CSV file of all participants.

 

Evergreen Challenges: A Timeless Experience

Want to offer challenges that your community members can access anytime? Consider creating evergreen challenges. Here's how:

  1. Create a challenge as usual. When prompted to select a start date, choose a date in the past.
  2. For the end date, select a duration of just one day.
  3. Once this time period has passed, the challenge becomes evergreen, allowing your members to tackle it at their convenience.

 

Editing Your Challenge

Need to make changes to an existing challenge? It's simple:

  1. Go to the Challenges section. Locate the challenge you want to edit. Click the ellipsis icon (...) and select "Edit."
  2. Modify the details as needed. Click "Save" to keep and apply your changes. 

 

Tips for Successful Community Challenges

Creating challenges is an art, and to make them truly engaging, consider these tips:

  • Naming Matters: Choose catchy challenge names that convey both excitement and expected outcomes. For instance, "7 Days of Walking" or "Frozen to Fearless."
  • Use Engaging Visuals: Accompany your challenge with an enticing photo, video, or gif. Overlay text that clearly describes the challenge.
  • Highlight Benefits: Explain why participating in the challenge is beneficial for your members. How will it help them? What are the outcomes they can expect?
  • Clear Call-to-Action: Make it easy for members to understand how to participate. Clear, concise instructions reduce any mental barriers.
  • Lead by Example: Show your commitment by participating in the challenge yourself. Members love seeing leaders engage alongside them.
  • Spread the Word: Utilize social media platforms like Instagram and Facebook to share your challenges. Use stories, posts, and videos to engage your audience.

 

Crafting Engaging Challenges

When creating challenges that engage your community, remember to:

  • Provide quick guidance on how to start the challenge.

  • Keep descriptions simple and concise.

  • Specify numbers or measurements (e.g., "List 5 goals," "Read ten pages," "Walk 30 minutes").

  • Encourage members to upload photos, emojis, comments, or any proof of completing the challenge.

  • Foster interaction and support among members.

  • Attach guides like worksheets or YouTube videos for added value.

  • Consider offering prizes for motivation.

  • Keep challenges reasonably easy; they should typically take 5-10 minutes to complete in one sitting.

  • Accompany the text with engaging visuals.

  • Recommend aligning challenges with existing habits, like journaling right after brushing teeth.

  • For multi-day challenges, gradually increase intensity.

  • Highlight the direct benefits of completing the challenge.

  • If possible, participate in challenges alongside your members.

And that's how you create captivating community challenges!

 

How can you or a Member Add File Uploads to your Challenge Entries

Let me walk you through the simple process of uploading various types of files, including PDFs, audio clips, images, and videos, to your Community Challenge entries. 

  • Adding a File to Your Challenge Entry. If you want to include a PDF, audio clip, image, or video file in your Challenge entry, follow these straightforward steps:
    1. Navigate to the Challenge: Find the Challenge you want to participate in and click on "Create entry.
    2. Add Files and Select File type: Next, click on "Add files." From the dropdown menu, choose the appropriate file type (PDF, Audio, Image, or Video).
    3. Select the file you want to upload, then click "Open" to add it to your Challenge entry.
    4. Once you've finished creating your entry and adding your file, click "Mark Complete" to submit your entry.
  • Deleting a File from Your Challenge Entry. If you need to remove a file that you've previously uploaded to a Challenge entry, don't worry; it's a simple process:
    1. Click the ellipsis (...) at the top right corner of your Challenge entry. Select "Edit entry" from the options.
    2. Locate the file you want to delete and click the X icon next to it. Finally, click "Update" to repost your entry without the deleted file.
  • Adding a File to a Challenge Entry Comment. You can also enrich your Challenge entry comments by including PDFs, audio clips, images, or videos. Here's how:
    1. Go to the Challenge entry where you'd like to leave a comment and click "Comment."
    2. In the comment field, click the paperclip icon at the lower right corner.
    3. From the dropdown menu, choose the appropriate file type (PDF, Audio, Image, or Video).
    4. Pick your file, then click "Open" to upload it to your comment.
    5. After creating your comment and attaching your file, click "Send" to publish your comment.

Note: Each Challenge entry or comment allows a maximum of 6 files to be added, and the maximum file size that can be uploaded is 1 GB.

And that's all there is to it! You've learned how to enhance your Community Challenge entries and comments with various file types. Now, go ahead and make your Challenge participation even more engaging and informative.

Keep in mind that simplicity and clarity are key, especially when guiding beginners through these steps. 

 

How can you or Members add Text Formating to your Community Posts inside the Feed

You can apply various text formatting options to your Kajabi Community posts and comments, allowing you to make your content more engaging and organized. Let's get started:

  • Kajabi Communities provide you with the flexibility to customize your feed posts and comments using the following text formatting options:
    • Bold: Make text stand out with bold formatting.
    • Italics: Add emphasis to your content with italics.
    • Underline: Emphasize text by underlining it.
    • Ordered Lists: Create numbered lists for easy organization.
    • Unordered Lists: Utilize bullet points to create lists.
    • Headings 1 & 2: Use headings to structure your content (Note: Available in posts, not comments).
    • Links: Insert hyperlinks to direct readers to external resources or websites.
    • Strikethrough: Indicate changes or deletions with a strikethrough effect.
  • Note: While you can apply text formatting in your Kajabi Communities, please be aware that this feature is currently available on the web. If you attempt to edit a formatted post on mobile, the formatting may not display correctly. Ensure that you apply your text formatting using the web application.
  • How to Apply Text Formatting. To apply text formatting to your Kajabi Community posts and comments, follow these simple steps:
    1. Begin by adding a feed post or comment to your Kajabi Community. Select the text you wish to customize.
    2. From the formatting options provided, pick the one that suits your content. For instance, if you want to make text bold, click the bold option.
    3. After formatting your text, click "Post" to publish your content:

By following these steps, you can effortlessly enhance your Kajabi Community posts and comments with text formatting, making your content more visually appealing and easier to read.

Keep in mind that text formatting is a valuable tool for conveying your message effectively and making your posts and comments stand out. Experiment with these options to find the style that suits your content best.

 

How to Gain Valuable Insights about your Community

Understanding the performance and impact of your Kajabi Community is essential for ensuring its growth and success. Fortunately, Kajabi provides you with a set of automatically generated statistics that can help you assess various aspects of your community's engagement and progress. Before we dive into settings, here's how you can access and leverage these valuable insights:

  • Accessing Community Statistics. To view your Community statistics, follow these simple steps:
    1. Enter your Kajabi Community. Click on the dropdown arrow located next to your profile icon to open the options menu. Under the "Community" section, select "Settings."
  • Within your Community Settings, you'll find a range of metrics and statistics that offer insights into different aspects of your community's performance. These metrics include:
    • New Members: Keep track of the number of new members joining your community over specific periods.
    • Messages Sent: Monitor the level of engagement within your community by reviewing the quantity of messages sent.
    • Meetups: Stay informed about the success of your meetups by tracking the participation and activity levels.
    • Challenge Submissions: Evaluate the effectiveness of your challenges by examining the number of submissions.
  • Filtering by Time Range. To gain deeper insights, you can filter these statistics based on your preferred time range. Whether you want to analyze trends over the past week, month, or year, the "Filter by" menu allows you to customize the timeframe for your data.

Monitoring these statistics provides you with valuable information to understand the growth and engagement patterns within your community. Use these insights to make informed decisions about your content, engagement strategies, and community development efforts.

 

How to Personalize Your Community Settings for an Enhanced Experience

In this section, we'll see how to customize your Kajabi Community settings to tailor your virtual space to your unique vision. Whether you want to add social links, create community guidelines, or fine-tune your notification preferences, I've got you covered.

Update Your Community Settings Details

Let's start by diving into your Community Settings Details. Here, you can add social links to your Community sidebar, establish community guidelines, and update your member and moderator aliases.

Accessing Your Community Settings

Accessing your Community Settings is a breeze. You have three options:

  • Click the gear icon at the top right corner of your cover photo.

  • Click the ellipsis icon to the right of your Community name.

  • Click the profile icon at the right of the top navigation bar.

For this guide, we'll use the gear icon. Feel free to choose your preferred access point.

 

Personalization is key! Enhance your community experience by signing up for an extended 30-day trial on Kajabi through my link, mariataveras.com/Kajabi, and customize your settings.

 

Personalize Your Kajabi Community URL

  • How to Update Your Kajabi Community URL. Updating your Community URL is a simple yet effective way to make your Kajabi Community truly yours. Follow these steps:
    1. Open your Community by clicking on it. Then, head over to "Community Settings." Once there, click on "Details."
    2. Now, you'll find the "URL Name" field. This is where you can edit your URL.
    3. Input your new URL Name, and click outside of the text box to save your changes. Your updated URL Name will now appear at the end of your full community URL. Instead of a generic address like: kajabi.communities.com/yourcommunityname
    4. You can craft a customized URL like: https://communities.kajabi.com/digitalsuccessclub/. Updating your Community URL not only personalizes your space but also helps your members easily identify your brand within the community.

 

Add Social Links to Your Community Sidebar

Wouldn't it be great to connect your Community members with your other online platforms? You can do just that by adding social links to your Community sidebar. These links can lead to your TikTok, YouTube, Facebook, Twitter, Snapchat, and more.

Here's how to do it:

  1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Details."

  2. On the Community Details page, find the "Social Links" section. Click "+ Add social link."

  3. Choose the type of social link icon you'd like to add. Enter your URL in the new social link field that appears. Click "Back to community" to view your newly added social link.

 

Create a Community Guideline

Establishing guidelines for your Community can help set expectations for member behavior and interaction. These guidelines will be presented to new members for acceptance before they can join.

Here's how you can create a Community guideline:

  1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Details."

  2. On the Community Details page, navigate to the "Community Guideline" section. Click "+ Create Guideline."

  3. Add a title, optional custom image, and a description for your guideline.

  4. Click "Back to community" to view your new guideline popup.

 

Update Your Member and Moderator Aliases

If you prefer not to use the terms "Member" and "Moderator" to describe participants in your Community, you can assign alternative aliases. Customizing these terms can add a personal touch to your community.

To update these aliases:

  1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Details."

  2. Navigate to the end of the Community Details page and click "Advanced."

  3. Update your member and/or moderator alias by overwriting the default terms. You can also translate in case you're using a different language. I overwrote my terms with spanish terms.

  4. Click "Back to community" to view your changes.

 

By the way, yo might be wondering....

Can I host my Kajabi Community in a Different Language?

As of now, Kajabi Communities primarily operate in English, which means that the platform's user interface and communication within the community are predominantly in English. However, Kajabi is continuously evolving, and there may be updates in the future that expand language support.

  • While Kajabi Communities may not fully support other languages yet, you have the freedom to create and host your community in any language you prefer. This means you can curate content, discussions, and interactions in your chosen language.
  • Your community members will still need to have some basic proficiency in English to navigate the app. Some elements, like menus, options, and system messages, may remain in English. Therefore, ensure that your community members are aware of this requirement.

 

How do members receive Notifications? 

Effective communication is at the heart of any thriving community. Let's explore how your members receive notifications and how they can have control over their notification settings.

  • Just like you, your members have control over the notifications they receive. It's all about providing them with flexibility and ensuring they can engage with your community on their terms.
  • To manage their notifications, your members can follow these simple steps:
    • Click on "Settings." It's like their control panel for managing their community experience.
    • Within "Settings," they'll find the "Notifications" section. It's their gateway to fine-tuning their notification preferences.
  • Default Notifications. By default, your members will receive various notifications to help them stay engaged and informed. These include:
    • When someone mentions them or uses "@everyone"
    • When you post or update an announcement
    • When a meetup they've RSVP'd to is about to begin
    • When you join the live room (note that they have the option to disable this notification if they wish)
  • Customizing Notifications. As a Community creator, you have the power to change the default notification functionality. You can do this by going to "Community Settings" and navigating to "Customization." From there, you can toggle the "Send email notifications to members" option on or off, depending on your community's needs.

 

The Look of Community Emails based on Notifications

Community-related emails are sent from "Kajabi Communities" at [email protected]. It's important to note that, as of now, these emails are not customizable. While you can't change their appearance, you can trust that they provide your members with a consistent and recognizable experience.

 

Update Your Community Email Notifications

Customizing email notifications for your Community ensures that members receive the updates they want. You can enable or disable different types of email notifications and even add your branding to Community emails.

Here's how to manage your email notifications:

  1. Open your Community. Click "Settings." Select "Email Notifications."

  2. On the “Email controls” tab, toggle each notification type on or off as desired. A black toggle indicates that the setting is on, while a gray toggle means it's off. For more detailed control, you can adjust email notifications within each Community feature.

  3. To customize branding and footer information on your Community email notifications, head to the “Email Customization” tab in your Email Notifications settings.

Tailoring Email Notifications to Match Your Community's Style

In this section, I'll guide you through customizing your Kajabi Community's email notifications. You can add your branding, fine-tune what your members receive, and ensure that each email reflects your unique style.

17.1. Email Controls: Managing Member Email Notifications

It's crucial to manage email notifications effectively to keep your Community members informed about Circles, Challenges, Meetups, Live Rooms, and Announcements. Here's how to enable or disable these notifications:

  1. Open your Community.

  2. Click on "Settings."

  3. Select "Email Notifications."

  4. On the “Email controls” tab, you'll find toggles for each type of notification. Click each toggle on or off as desired to enable or disable notification emails.

    • A black toggle indicates that a setting is on.

    • A gray toggle means that a setting is off.

When you enable email notifications for a Community feature, you can further customize which specific notifications to receive within that feature.

How to Customize the Email Notifications Within Community Features

Let's see customizing notifications within each Community feature:

  • Circles. For Circles, you can enable or disable email notifications for:
    • Circle Message Replies: Receive an email when someone replies to another person’s Circle message.
    • Direct Message: Get an email when someone sends you a direct message.
    • Circle Message Mention: Receive an email when someone mentions your name in a Circle.
  • Challenges. For Challenges, customize email notifications for:
    • Challenge Ended - Leader: Receive an email when a Challenge ends.
    • Challenge Entry Submitted - Mentions: Get an email when you are mentioned in a Challenge entry.
    • Challenge Entry - Hype Up: Receive an email when you are “hyped up” by another member.
    • Challenge Entry Comment - Direct: Get an email when someone comments on your Challenge entry.
    • Challenge Entry Comment - Mentions: Receive an email when someone mentions you in a Challenge entry.
  • Meetups. For Meetups, enable or disable email notifications for:
    • Reminder Email Day 1: Receive a reminder email one day before the Meetup starts.
    • Meetup Starting: Get a reminder when the Meetup is about to begin.
  • Live Room. For the Live Room, customize email notifications for:
    • Leader Goes LIVE: Receive an email when you go live! This email includes a link to join the live event.
    • Recording Available - Leader: Get an email when your recording is available.
    • Recording Available - Member: Send an email to members when the recording becomes accessible.
  • Announcements. For Announcements, you can enable or disable email notifications for:
    • Global Announcement: Send an email to all members when a global Announcement is created.
    • Circle Announcement: Get an email when an Announcement is created within a Circle.
  • Fine-Tuning Email Notification Settings. To fine-tune your email notification settings, follow these steps:
    • Use the checkbox to the left of each email notification setting to turn it on or off. A black checkbox means that a setting is on, and a white checkbox means that a setting is off.
    • After adjusting your settings, click "Save" to apply your changes.

 

Email Customization: Adding Your Branding

Customizing the look and feel of your email notifications is a fantastic way to align them with your branding. Here's how to add your branding:

  1. Select the “Email Customization” tab in your Email Notifications settings.

  2. You can customize the appearance of your email notifications by adding a logo, selecting an accent color, and choosing a font color.

  • Branding. Customize your email notifications to match your branding by adding your logo, selecting an accent color, and choosing a font color.
  • Footer. Update the information displayed in your email’s footer, including your company address, company name, and any additional links you want to include (e.g., support link, privacy policy, terms and conditions, etc.).
    • If you haven't updated your marketing contact address in your Community Email Notifications settings, the default address will be Kajabi's company address. The Marketing Contact Address in your Marketing Settings does not impact Community Email Notifications.

Customizing your email notifications adds a personal touch and reinforces your brand identity with each communication.

And there you have it! You've learned how to customize email notifications for your Kajabi Community. This ensures that your members receive personalized and branded emails that reflect your style and preferences.

 

Update Your Community Features

Tailor your Community features to align with your vision and objectives. You have the flexibility to enable or disable various features, such as direct messages to the founder, Live Room accessibility, member directory visibility, display of the community leader, and customization of reaction terminology. Here's how to customize these features:

  • Allow Direct Messages to Founder. You can decide whether to allow Community members to initiate direct messages with the account owner. Existing conversations will remain open. To manage this feature:
    1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Customization."
    2. Navigate to "Allow direct messages to founder." Toggle on or off to update your preference.
  • Live Room Accessibility. Control whether your Live Room is always open for members to join or if it should only open when initiated by a leader, admin, or ambassador. To customize Live Room accessibility:
    1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Customization."
    2. Navigate to "Live Room is always open to join." Toggle on or off to update your preference.
  • Member Directory Visibility. Choose whether to display or hide member directories within the Community and Circles. If disabled, only leaders, admins, and ambassadors will have access to member lists. To update member directory visibility:
    1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Customization."
    2. Navigate to "Member directories are visible." Toggle on or off to update your preference.
  • Display of the Community Leader. Decide whether you want Community members to view the name and profile photo of the Community leader. To manage the visibility of the Community leader:
    1. Click the gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Customization."
    2. Navigate to "Show the community leader." Toggle on or off to update your preference.
  • Customize Reaction Terminology. Personalize the terminology used for emojis and reactions in your Community. You can even customize the thumbs-up emoji label for Challenge entries. To customize reaction terminology:
    1. Click the settings gear icon on your cover photo to open your Community Settings. In the left sidebar, select "Customization." (If you're using the mobile app, you can find these settings in either the Feed or Challenges page by clicking your profile icon and then the settings gear icon.)
    2. Navigate to "Customize reaction terminology." 
    3. Next to each emoji, you'll see a text input field. Here, you can enter the specific label you want for each emoji.
    4. To see how your updated emojis will appear, hover your cursor over each emoji in the Preview box just below. Once you're satisfied with your changes, click "Save."

 

You might be thinking...

What are Custom Reactions for Your Community and How to Create them

You can add a personal touch to your Kajabi Community by creating custom reactions. These custom reactions allow you and your community members to express themselves uniquely through emojis. Custom reactions are specially labeled emojis that you and your community can use to respond to feed-style Circle posts, Circle post comments, and Challenge entries. They add a fun and personalized element to your interactions.

While various emojis are available for feed-style Circle posts and comments, as you just learned, you have the power to customize the labels associated with these emojis. Please note that only the thumbs-up emoji can be used to react to Challenge entries, but you can customize its label as well.

  • Applying a Reaction. Reactions can be applied to feed-style Circle posts, Challenge entries (using the thumbs-up emoji), and comments left by members on Circle posts.
    • To add a reaction to a Circle post or comment using the web app:
      1. Navigate to the post or comment where you'd like to react.
      2. Hover your cursor over the "Inspired" (thumbs-up) button. A small popup will appear with your emoji options.
      3. Scroll over each emoji to preview its label in a tooltip. Select the emoji you want to react with.
    • To add a reaction to a Circle post or comment using the mobile app:
      1. Visit the post or comment where you'd like to react.
      2. Tap and hold the "Inspired" (thumbs-up) button. A small popup will display your emoji choices.
      3. Scroll your finger over each emoji to see its label in a tooltip. Select the emoji you want to react with.

If you change your mind or accidentally select the wrong reaction, don't worry! You can easily rectify it by placing your cursor back over the reaction button (or pressing down on it if you're using the mobile app). The popup menu will reappear, allowing you to choose a different emoji. Alternatively, clicking or tapping the reaction button will remove your reaction.

Now you're equipped to add a touch of personalization to your Kajabi Community with custom reactions. Enjoy the freedom to express yourself and connect with your community in a unique and engaging way!

   

How to Organize a Meetup in Your Kajabi Community

In this section, I'll walk you through the simple steps to create and host a meetup in your Kajabi Community. Meetups are a fantastic way to engage with your community members and foster connections. Let's get started.

It's important to highlight that you can create meetups from your dashboard or community settings.

  • Setting Up Your Meetup on Desktop. Meetups are designed to work seamlessly in your local time zone, with automatic adjustments. Follow these steps to create your meetup:
    1. Access Your Dashboard: Begin by opening the Products tab from your Kajabi Dashboard. Select Community: In the sidebar, find and select "Community." Enter Your Community**: Click "Go to Community" to access your community space.
    2. Initiate Meetup Creation: Look for the "+" icon in the upper-right corner and click it. or Enter Settings on the gear icon.
    3. Choose Meetup: From the options presented, select "Meetup."
    4. Providing Meetup Details: Now, let's fill in the essential details to set up your meetup:
      1. Title: Give your meetup a catchy and informative name.
      2. Location/Meeting Link: If it's a virtual meetup, enter the event link here. Alternatively, you can utilize our Live Room by clicking the "Use Live Room" tab.
      3. Date and Time: Schedule the date and time for your meetup. Remember that the time is automatically adjusted to your local time zone.
      4. Description: Provide a clear and engaging description of what participants can expect during the meetup.
      5. Access Group: Choose which Access Group(s) should have access to the meetup. Members in these groups will receive email and push notifications (based on their preferences) regarding the meetup.
      6. Circle (Optional): If you have a Circle related to this event, select it. In-app updates will be sent to this Circle.
      7. Recurring Meetup (Optional): You have the option to make your meetup recurring. Select how often you want to hold it.
      8. Review and Save. Once you've entered all the necessary information, take a moment to review the details. Ensure everything is accurate and reflects your meetup's purpose and schedule. Finally, click "Save" to confirm your meetup. Your changes will be saved, and your meetup will be created.

  • Additional Tips for your Meetups:
    • Media Uploads: If you want to include images or videos in your meetup, keep in mind that there's a video upload limit of 1 GB and a photo upload limit of 40 MB.
  • Creating a Meetup on Mobile. Creating a meetup on the Kajabi Communities mobile app is just as straightforward. Here's how:
    1. Open the Mobile App: Launch the Kajabi Communities mobile app on your device. At the bottom of your screen, find and tap "Meetups." Look for the "+ icon" in the upper right corner and tap it.
    2. Fill in the same meetup details as outlined earlier, including the event's title, location/meeting link, date, time, description, Access Group, Circle (if applicable), and recurrence options.
    3. After entering all the necessary information, review it carefully to ensure accuracy. Then, tap "Save" to create your meetup.

And there you have it! You now know how to effortlessly create and organize meetups in your Kajabi Community. This powerful feature allows you to connect with your community members, facilitate discussions, and host engaging events. Get creative with your meetups and watch your community thrive!

 

Talking of meetups....

Did you know if you have Kajabi you DON'T need Zoom to host live videos?

How to Host Live Rooms and Events inside Your Community

Let me show you how to use Live Rooms and organize events in simple terms that everyone can understand.

What are Live Rooms? Live Rooms are like virtual meeting spaces where you and your Community members can connect in real-time. They come with handy tools like:

  • Recording your session: So you can capture important moments.
  • Screenshare: Useful for presentations or sharing content.
  • Starting breakout groups: Perfect for group discussions.
  • Asking people to turn on their video: Make your meetings more personal.
  • Chatting in-line: Instant messaging within the room.
  • Sending emojis: Express yourself with emojis.

Let's learn the how-to's:

  • How to Start a Live Room? To open your Community Live Room:
    1. Go to the Products tab on your Dashboard. Select Community from the sidebar. Click Go to Community.
    2. Open Meetups from the top menu.
    3. Click Live Room to start a live room.

You can choose whether or not to notify your Community members about your live session, and you can also record it for later.

  • Ending a Live Room. There's no special "end" button for a Live Room. Everyone simply leaves when the meeting is over. If you want to remove everyone from the Live Room, you can go to "people," click on the three dots (...) and select "Remove All."
  • Making Your Live Room Safe and Private. You can create a private Live Room for specific Access Group members by choosing "Create Private Room." You can also lock the room to control who can join.
  • What to Do in a Meetup. During a meetup, there are many ways to engage your member community:
    • Complete the current challenge together
    • Q&A session
    • Mastermind sessions
    • Guest speaker
    • Feedback circle
  • We already covered how to create a Meetup, but let's refresh it:
    1. Go to the Products tab on your Dashboard. Select Community from the sidebar. Click Go to Community.
    2. Click the "+" icon in the upper-right corner.
    3. Choose Meetup and fill in the details.
    4. Remember you can even add a Meetup on the web using the "settings menu."
  • Recording Your Live Room. You can record your Live Room meetings. Just click the record button at the start and stop it when you're done. Shorter recordings appear in your Meetups page within 5 minutes. VERY IMPORTANT! Just like zoom, if you DON'T click record, your community won't be able to catch up on it after. Oh, and the resolution is only 720p on recordings.
  • Access Control for Recordings. You can decide who can view your Live Room recordings by selecting an Access Group. You can also set a default Access Group for all your recordings.
  • Reminder Notifications. Members who RSVP for a Meetup will receive reminders, including email notifications and push notifications. Those who don't RSVP will also get reminders.

By following these steps, you can host Live Rooms and Events in your Community, creating connections and valuable content for your members!

Ready to host engaging live events? Take the leap with Kajabi Communities via my link, mariataveras.com/Kajabi, and enjoy an extended 30-day trial to host unforgettable gatherings.

 

What are Circles & Creating Your First Community Circle

In this section, I'll guide you through the process of creating your very first Community Circle in Kajabi. Circles are a fantastic tool to engage your customers, and they can be set up either as a feed or a chat to foster meaningful interactions

What is a Circle and How to Create One?

Before we start creating one, let me explain what a Circle is. Community circles are the dynamic spaces where lively discussions and interactions happen within your Access Group. They provide a platform to talk about the topics that matter most to you and your community members.

  • The Role of Circles. Circles are an integral part of your Access Group. They offer you the power to segment your community members into more refined groups. Here's what you need to know:
    • Feed or Chat: Within a circle, you can set up either a feed or a chat. This choice allows you to engage with your community in different ways.
    • Goals and Value: When deciding on the circles to create, consider your goals and what would be most valuable for your community. Think about the conversations that matter to your members.
  • Circle Topics. Now, let's brainstorm circle topics. What you choose to discuss in your circles is entirely up to you, but here are some ideas to spark your creativity:
    • General Discussion: A space for discussing general topics related to your community.
    • Need Advice: Seek and offer advice on various life matters.
    • Positivity: Celebrate accomplishments or motivate others.
    • #OOTD: Share your daily outfits and fashion inspiration.
    • Books: Discuss your favorite reads and literary adventures.
  • Circle Activities. So, what exactly happens within a circle? Here's a glimpse:
    • Engaging Discussions: Members dive into conversations that matter to them.
    • Meetups: Plan and organize meetups within the circle.
    • Announcements: Share important updates and messages tailored to the circle's theme.
  • Circle Creators. Now, you might be wondering who has the power to create circles. Well, it's the Admins who hold this privilege. They are the community leaders who can initiate and manage circles.
  • Public vs. Private Circles. Consider whether you want your circles to be public or private:
    • Public Circle: All new members in an Access Group are automatically added to public circles.
    • Private Circle: Only those you invite from the Access Group gain access to private circles.
  • Feed vs. Chat. It's like the Facebook Feed vs Messenger. The choice between a feed and a chat can impact how discussions unfold:
    • Feed: This style supports posts and topic threads. It's like a dynamic bulletin board where members can post photos, videos, share content, and express their appreciation.
    • Chat: If you prefer real-time conversations, opt for a chat. It's a group chat where members exchange messages instantly.

Circles can be created from your community dashboard or settings. 

  • Creating a Circle on the Web. If you're working on the web version of Kajabi, follow these steps to create your Circle:
    1.  Begin by opening the Products tab from your Dashboard. Find and select your Community Product. Click "Go to Community" to access your community space.
    2. Look for the "+" icon in the upper-right corner and click it. From the dropdown menu, select "Circle."
    3. Fill in the necessary information for your Circle:
      • Title: Give your Circle a descriptive name.
      • Description: Provide an informative description.
      • Custom Image (Optional): You can optionally add a custom image to make your Circle visually appealing.
      • Access Group: Choose which Access Group should have access to your Circle.
      • Circle Type: Decide whether you want a Feed layout or a Chat.
        • A Feed layout is great for posts, topic threads, sharing content, and more.
        • A Chat is a group chat for exchanging messages with others.
      • Set Privacy: Determine the privacy setting for your Circle:
        • Public Circle: New members will be automatically added.
        • Private Circle: Only people you invite will have access to it.
    4. Take a moment to review all the details you've entered. Ensure everything is accurate and aligned with your Circle's purpose. Then, click "Save" to create your Circle.
  • Creating a Circle on Mobile: Creating a Circle on the Kajabi Communities mobile app is just as straightforward. Here's how:
    1. Launch the Kajabi Communities mobile app on your device.
    2. At the bottom of your screen, find and tap "Circles."
    3. Look for the pencil icon in the top right corner and tap it. Click "Start a new circle."
    4. Enter all the details, including the Circle's name, description, and custom image (if desired).
    5. Select the type of Circle you want to create, either Feed or Chat.
    6. Decide on the privacy setting for your Circle, whether it's Public or Private.
    7. After entering all the necessary information, review it to ensure accuracy. Then, tap "Save" to create your Circle.
  • Adding People to a Private Circle. If you've created a Private Circle, you can invite specific people from your Access Group to join. Here's how:
    1. Open your Private Circle page and click the Circle's name at the top left to access membership info.
    2. Click the "+" symbol next to "Members." Choose the people you'd like to invite by checking the radio button next to their names.
    3. Once you've made your selections, click "Add" at the top right to invite them to your Circle.
  • Creating and Viewing Circle Posts. Now that your Circle is set up, you can start creating and viewing posts. Here's how:
    • Creating a Post: Click the Circle name in the left sidebar to open it. From there, you can create new Circle content. In a Feed Circle, this can include posts, topic threads, photos, videos, shared content, and appreciations.
    • Viewing Posts: Your Feed page displays a global feed of all Feed Circle posts. You can sort posts by newest to oldest, oldest to newest, or by the latest activity.
    • Pin a Post: If available for your account, you can highlight a post in your Circle Feed to spotlight specific topics or announcements.

That's it! You've successfully created your Community Circle in Kajabi. Now, you have a powerful tool to engage with your community members, share content, and facilitate discussions. Get creative with your Circles, and watch your community thrive as you tailor interactions to their interests and needs.

 

How to Create a Community Announcement

Announcements are a great way to share important news, updates, resources, and more with your Kajabi Community members. Here's how to create an Announcement:

  • Create an Announcement on the Web App.
    1. Click the "+" icon on the right side of the top navigation bar to access creation actions.
    2. Select "Announcement."
    3. Enter a Title and Description for your Announcement.
    4. (Optional) Click the Upload button to add a photo (maximum file size: 40 MB).
    5. Choose whether to:
      • Pin this announcement to your homepage (toggle the first option "on").
      • Make this a circle announcement only (toggle the second option "on"). If you choose this, select the specific Circle from the dropdown menu.
    6. Click "Save" to post your Announcement.
  • Edit or Delete an Announcement on the Web App:
    1. Go to your Community and find your profile icon at the top right.
    2. Click the dropdown arrow next to your profile icon to open the options menu.
    3. Under "Community," select "Settings."
    4. In the left sidebar, select "Announcements."
    5. Hover your cursor over the Announcement you want to edit.
    6. Click the "Edit announcement" icon on the right.
    7. Update your Announcement as needed and click "Save," or click "Delete Announcement" to remove it.
  • Create an Announcement on the Mobile App.
    1. Open the Community mobile app.
    2. Tap your profile icon at the top right.
    3. Select the Settings gear icon at the top right.
    4. Choose "Announcements."
    5. Select "New announcement."
    6. Enter a Title and Description for your Announcement.
    7. (Optional) Tap the Upload button to add a photo.
    8. Decide whether to:
      • Pin this announcement to your homepage (toggle the first option "on").
      • Make this a circle announcement only (toggle the second option "on"). If you choose this, select the specific Circle from the dropdown menu.
    9. Tap "Save" to post your Announcement.
  • Edit or Delete an Announcement on the Mobile App
    1. Tap your profile icon at the top right.
    2. Select the Settings gear icon at the top right.
    3. Choose "Announcements."
    4. Tap the Announcement you want to edit.
    5. Tap the pencil icon to open the Announcement editor.
    6. Update your Announcement as needed and tap "Save," or tap "Delete Announcement" to remove it.

That's how you can create and manage Community Announcements to keep your members informed!

 

How to Pin Posts in Your Community Circle

Let's cover how to pin posts within your Community Circle, drawing attention to specific posts on your main Feed and Circle. This simple process allows you to highlight important content.

To give a post extra visibility within your Community Circle, you can pin it to the top of the Circle where it was originally posted. If you'd like to feature the post on your main Feed, you can select "Pin to feed."

Note: In your Kajabi Community, all posts, even those on your main feed, are visible only to the Access Group you've designated.

  • How to Pin Posts in Your Circle. To pin a post in your Circle, follow these steps:
    1. Open your Community. Navigate to the specific Circle you want to update.
    2. Find the post you wish to pin.
    3. Click the three-dot menu (…).
    4. Select "Pin to circle."
    5. If you want to pin the post to your main Feed, choose "Pin to feed."

And that's how you can make a post stand out by pinning it within your Community Circle!

 

How to Upload Files like a PDF, Audio, Image, or Video File to a Community Circle

Let's see how to upload different types of files (PDFs, audio, images, or videos) to your Circle posts, comments, or chat messages in simple terms that anyone can follow.

  • Adding a File to a Circle Post. To upload a PDF, audio, image, or video file to a Circle post:
    1. Click "Create post."
    2. Choose which Feed you want to post in.
    3. Then, click "Add files."
    4. Pick your file type (PDF, Audio, Image, or Video).
    5. Select your file and click "Open" to upload it to your post.
    6. When you're finished creating your post, click "Post" to publish it.
  • Deleting a File from a Circle Post. To remove a file you've uploaded to a Circle post:
    1. Click the three dots (...) at the top right corner of your post.
    2. Select "Edit."
    3. Click the "X" icon next to the file you want to delete.
    4. Then, click "Update" to repost your post without the deleted file.
  • Adding a File to a Circle Post Comment. To upload a PDF, audio, image, or video file to a Circle post comment:
    1. Click the paperclip icon at the lower right corner of the comment field.
    2. Choose your file type (PDF, Audio, Image, or Video) from the dropdown menu.
    3. Select your file and click "Open" to upload it to your comment.
    4. When you're done creating your comment, click "Send" to publish it.
  • Deleting a File from a Circle Post Comment. To delete a file you've uploaded to a Circle post comment:
    1. Click the three dots (...) at the top right corner of your comment.
    2. Select "Edit."
    3. Click the "X" icon next to the file you want to delete.
    4. Then, click "Update" to repost your comment without the deleted file.
  • Adding a File to a Circle Chat Message. To upload a PDF, audio, image, or video file to a Circle chat message:
    1. First, enter your message text (if needed).
    2. Click the paperclip icon to the right of the message field.
    3. Choose your file type (PDF, Audio, Image, or Video) from the dropdown menu.
    4. Select your file and click "Open" to upload it to your message.
    5. Your message will automatically post to the chat.
    6. Remember, you can add up to 6 files to a Circle post, comment, or chat message, with a maximum file size of 1 GB.

And that's how you can upload a file to your Community Circle!

 

How to Create a poll inside your Community Circle Chats

  • Engage your community members with a poll inside of a chat:
    1. Open the Products tab from your Dashboard. Select Community from the sidebar. Click Go to Community.
    2. Open the Circle where you want to create a poll. (Note: To create a poll, you'll need to have a chat style Circle.) 
    3. Click the "+" icon at the lower left next to the message field.
    4. Click Create poll.
    5. Enter your poll questions and answer options.
    6. (Optional) Use the toggle to allow multiple answer submissions.
    7. Set how long you want the poll to remain open using the End Date field.
    8. Double-check your poll details and click Create.
  • Create a poll on mobile. Create a poll in your community chat circle from the mobile app:
    1. Open the mobile app and select the Circles tab.
    2. Select the chat circle where you want to create a poll.
    3. Click the + icon at the lower left (on the message entry field):
    4. Select Create a Poll.
    5. Add your poll questions and answer options as desired.
    6. Choose if you want to allow multiple answers or not.
    7. Then, choose an end date for your poll.
    8. Double check your poll details and click Create Poll.

 

And that’s how you can create polls in your Community circles! 

 

How to Engage with Your Community Circle Chat using AI (Kajabi AMA)

Let's explore how to leverage Artificial Intelligence (AI) to stimulate and manage conversations within a Chat Circle in your Kajabi Community. This AI tool is a fantastic way to boost engagement and foster meaningful discussions.

As you already know, Circles allow you to categorize your customers into more specific groups within your Kajabi Community. These Circles can function as feeds or chats, providing an avenue to interact and connect with your customers.

The AI Conversation Starter is a powerful tool that enables you to encourage participation in your Chat Circle. It works by analyzing the last 10 messages in the Chat Circle, as well as the Circle Description, to craft a response designed to enhance engagement among your community members.

Note: The AI Conversation Starter is exclusively available in your Community Chat Circles.

  • How to Use AI to Engage Your Chat Circle. To employ the AI Conversation Starter, you should have the role of owner, admin, or moderator within your Kajabi Community. This feature is specifically designed for Chat Circles and is not available for Feed Circles. Follow these steps to use the AI Conversation Starter:
    1. Access your Kajabi Community.
    2. Locate your Community Chat Circle.
    3. Click the AI Conversation Starter icon situated to the right of the chat bar.
    4. Personalize your suggested response as needed.
    5. Click "Send" to share your message with your Chat Circle.

And that's how you can harness the power of AI to engage and interact with your Community Circle effectively!

 

Adding a Custom Page or "Homepage" to Your Community

Now, let's explore the process of adding custom pages to your Kajabi Community. These custom pages serve as versatile spaces where you can compile essential resources such as notes, PDFs, videos, worksheets, and more for your community members to access conveniently. It's all about creating a tailored experience for your community. So, let's get started!

Understanding Custom Pages

Before we dive into the "how-to" part, let's clarify what a custom page is all about. In Kajabi Communities, a custom page allows you to embed almost any webpage or document. You can use this feature to compile various resources like instructional videos, templates, tip sheets, or even link to your Kajabi website's homepage, store page, or member library. Another popular use is to set up a custom page as a warm welcome for your members, complete with a welcome video and more.

The link to your custom page will be prominently displayed in the top navigation bar of your Community site. Additionally, you have the option to make your custom page the primary landing page for your Community.

  • Adding a Custom Page. Now, let's walk through the steps to add a custom page to your Community:
    1. Access Your Community: Start by navigating to your Community.
    2. Open Settings: Look for your profile icon at the top right of the page. Click on it to open the options menu.
    3. Access Community Settings: Under "Community" in the options menu, select "Settings."
    4. Navigate to Navigation Menu: In the left sidebar, find and select "Navigation Menu."
    5. Add a Page: Click on "+Add Page."
    6. Page Title: Enter a navigation link name for your page in the "Page Title" field. This is what your community members will see as the link name.
    7. Embed Link: Next, enter the URL of the page or document you want to embed in the "Embed Link" field.
    8. Make it Primary (Optional): If you wish to set this custom page as the primary landing page for your Community, click the toggle to "on" next to "Make this my primary page."
    9. Create: Finally, click "Create" to save your changes.
  • Making Your Custom Page the Primary Page. Setting your custom page as the primary page means that it will be the first thing your members see when they access the Community. If you choose not to set a custom page as your primary page, your members will land on the Challenge page by default. To make your custom page the primary page, follow the same steps as above, and when adding your custom page, ensure you turn on the toggle setting that says "Make this my primary page.
  • Troubleshooting Your Custom Page. Sometimes, you may encounter some challenges when embedding external web pages or documents. Here's how to troubleshoot some common issues:
    • Embedding an External Web Page: If you're embedding an external web page, you may need to manually enable iframe embedding on your site. Check your provider's help documentation for instructions on allowing iframe embeds. If your site is managed by a third party, request them to enable iframe embeds.
    • Embedding a PDF Document: To embed a PDF, you'll first need to add your document to a hosting service like Google Drive and then copy and paste the share link.
    • Embedding a Notion Page: For embedding a Notion page, consider using a third-party service like https://embednotion.com/ or https://super.so/ to facilitate the process.

And that's how you can seamlessly add a custom page to your Kajabi Community! It's a powerful way to curate content and enhance the experience for your community members.

 

How to Appoint Community Admins and Moderators

Now, let's talk about the vital role of appointing community admins and moderators within your Kajabi Community. This step is crucial for effectively managing your community and ensuring a safe and engaging environment for all members. Here's how I guide you through the process:

  • First, let's clarify the roles of admins and moderators:
    • Admins: These community members have access to advanced tools, enabling them to perform actions like moderating by deleting messages and creating Meetups, Circles, and Challenges. Admin responsibilities include welcoming new members, leading Circle discussions, organizing events, and more.
    • Moderators: Moderators are easily recognized by a star next to their name in your Community. They have the ability to maintain community standards by deleting messages in Circles. Their responsibilities encompass welcoming new members, maintaining a safe space, and participating in Meetups and Circles.
    • If you have members of your business team designated as Administrators or Assistants in your Kajabi Account settings, integrating them into your Kajabi Community is seamless. Their roles will automatically sync with your Community product:
      • Individuals designated as Administrators in your Kajabi Account settings will become Admins in your Community.
      • Those designated as Assistants will take on the role of Community Moderators.

Please note that appointing admins and moderators within your Kajabi Community using its buttons won't update their roles in your Kajabi Account settings. Furthermore, adding an admin or moderator in your Community doesn't affect the admin limit in your Kajabi account.

  • Selecting Community Members for Admin and Moderator Roles. Choosing the right individuals for these roles is essential for effective community management. Consider these best practices:
    • Appoint Existing Leaders: If your community already has members holding leadership roles, they are often the most suitable candidates for official admin or moderator positions.
    • Identify Active Members: Your most engaged community members, who actively participate and contribute, are excellent choices for admin or moderator roles. Encourage active participation to increase the chances of being invited to serve in these capacities.
    • Call for Applications: In cases where clear leaders aren't already present, you can solicit volunteers for admin or moderator roles. Post an Announcement with a link to an application form containing screening questions. Select applicants who align best with your community's mission.
  • Once you've appointed your admins and moderators, consider these strategies for success

    • Delegate: Nominate a lead admin and lead moderator to oversee others on your behalf.
    • Communicate: Create a private Circle for exclusive communication with admins and moderators.

    • Regular Meetings: Schedule leadership team meetings with your admins and moderators on a regular basis, such as once a month, to discuss feedback and ideas.

  • Appointing Admins and Moderators. Now, let's go through the steps to appoint admins and moderators within your Kajabi Community: 
    • On the Web App:
      1. Click "Find Members" in the left sidebar just below the Invite button.
      2. Hover your cursor over the member's name (use the search bar if needed).
      3. Click the "Admin" or "Moderator" button to the right of the member's name.
      4. Confirm the appointment by clicking "Ok" in the popup.
    • On the Mobile App:
      1. Select "Circles" from the bottom navigation bar.
      2. Choose the Edit icon at the top right of the screen.
      3. Select the member you want to appoint (use the search bar if needed).
      4. Then, tap the horizontal ellipsis at the top right of the screen.
      5. Choose between "Appoint as Moderator" or "Appoint as Admin."
      6. Confirm the appointment by clicking "Yes" in the popup.

And there you have it – your community admins and moderators are ready to help you manage and nurture your Kajabi Community effectively!

 

What's the Community Feed? 

Your Community has a "Feed" page displaying a global feed of all Feed Circle posts, just like a Facebook Feed. What you need to know about the feed:

  • Chat Circle messages will not appear in the global feed on the Feed page.
  • When you create a new post from the Feed page, you’ll select which Circle to post it to using the “Select feed” button.
  • You can also choose to sort Circle posts from newest to oldest, oldest to newest, or by latest activity (i.e. posts with the most recent likes and comments).
  • Feed page navigation settings. Want to change the default appearance of the new Feed page? No problem! Go to Community Settings > Navigation Menu to rename the Feed page, make it your primary page, hide the page, or adjust its position in the navigation menu.
  • To hide the Feed page from your navigation menu, simply click the Hide page icon.
  • To reorder the Feed page in your navigation menu, place your cursor over the dotted icon to the left of the page title and drag and drop it to your preferred location.
  • To rename the Feed page and/or make it your primary page (i.e. the page your members land on when they visit your Community):
    1. First click the Edit page icon.
    2. To rename the Feed page: Enter a new Page Title. Click Save.
  • To make the Feed page your primary page: Click the toggle "on" next to the Make this your primary page setting. Click Save.
  • Your feed has a Right Sidebar. The Community experience on the web app now also offers a right sidebar conveniently displaying a feed of the 3 most recent:
    • Announcements
    • Upcoming Meetups
    • Challenges to Complete
    • Sidebar Feed.png
  • Don’t see the sidebar? Make sure you have an upcoming meetup or challenge scheduled or a pinned announcement. Your sidebar will not display unless you have one or more of these things active. Additionally, the sidebar is only viewable on device screens of at least 768px (8 inches). It won’t appear on mobile devices or other small screens.
  • There will also be a notification in the sidebar when the Live Room is in use.
  • The sidebar will only show items which are not on that page. For example, you won’t see a list of Challenges when you’re on the Challenges page or a list of Meetups when you’re on the Meetups page. It’s not possible to customize the sidebar at this time.

 

 

What Is the Community Leaderboard? Celebrate Your Active Members

 

Your Community Leaderboard is like a scoreboard that keeps track of who's most active in your Community. It's a fun way to celebrate and acknowledge your engaged members. They earn points for various activities:

  • Complete a Challenge (100 points): When members successfully finish a challenge, they get a big boost in points.
  • Your post is inspiring (1 point): Even a single like on their post gets them a point.
  • Leave feedback/comment on a post (3 points, 1 comment per post): Sharing thoughts on a post earns extra points.
  • Being inspired by someone's post (1 point): If a post inspires them, they get a point.
  • Vote in a poll (1 point): Participating in a poll is worth a point.
  • First 5 messages sent (1 point each for 5 messages only): The first 5 messages they send each earn a point.
  • Someone likes your message (1 point per like): Every time someone likes their message, they gain a point.

Please Note: The Monthly Leaderboard resets at the end of each month. Unfortunately, you can't go back in time to see past winners.

  • Viewing the Leaderboard. To see who's leading the way on the Leaderboard:
    • On the Web App: Click the "Leaderboard" tab on the left sidebar. Choose whether you want to see the "All-time" or "Monthly" leaderboard.
    • On the Mobile App: Select either the "Feed" or "Challenges" tab at the bottom. Then, click the "Leaderboard" icon (it looks like four vertical lines) at the top right.

With the Community Leaderboard, you can highlight your most active members and create a friendly competition within your Community!

 

How Can Community Members Track Their Growth?

Community members can easily track their growth within your Kajabi Community, using basic language. Inside their profile page they will find their growth info. 

  • Your Community members can keep tabs on their progress and growth by engaging in your Community Challenges and tracking their advancements.
  • Profile Page Insights. On their profile page, Community members will find essential growth information:
    • Total Points Earned: This indicates the number of points they've accumulated.
    • Challenge Completion Percentage: Here, they can see how far they've come in completing challenges.
    • Earned Badges: Members can view the badges they've achieved.
    • Community Challenge Progress: Track their journey in your Community Challenges.
  • Tracking Progress on the Web App. For those using the web app, tracking progress is a breeze. Follow these simple steps:
    1. Click on the profile icon located at the top right of the Community navigation bar.
    2. Select "My Profile."
  • Tracking Progress on the Mobile App. For those accessing the Community through the mobile app, here's how to keep an eye on progress:
    1. Click your profile icon at the top right.
    2. Select "View Community Progress."

And that's how your Community members can easily monitor their growth within your Community. Tracking progress allows them to see how far they've come and celebrate their achievements.

 

What Are Community Badges?

 In your Kajabi Community, members have the opportunity to earn badges as a testament to their engagement and accomplishments. Here's how these badges work:

  • How Badges Are Earned. Community badges are earned by completing specific tasks that accumulate badge points. Once all tasks linked to a badge are successfully accomplished, the badge is automatically granted to the member. All badges earned are proudly displayed on the member's profile page, allowing them to showcase their achievements to the entire Community.
  • Types of Badges. There are 7 distinctive badges that your Community members can earn:
    • Unstoppable Member: Awarded to those who complete a new Challenge every day for an entire week.
    • Life of the Circle: Recognizes members who actively participate daily in a Circle for a whole week.
    • Achiever: Granted to members who successfully complete at least 5 Challenges within the Community.
    • Pioneer: This badge is reserved for the first member to complete a Challenge.
    • Helpful: Members who provide valuable feedback on Challenge submissions earn this badge.
    • Real Friend: Awarded to members who complete their Community profile, allowing them to share more about themselves with the Community.
    • Growth Minded: Members earn this badge by successfully completing their first Community Challenge.

Please note that as of now, badges are not customizable. These badges serve as a fun and motivating way for your Community members to celebrate their participation and accomplishments.

 

How to Block or Report a Community Member

Maintaining a positive and respectful atmosphere in your Kajabi Community is crucial. Kajabi has strict guidelines for acceptable conduct in its Communities. If you come across behavior such as bullying, harassment, hate speech, spam, trolling, or any other inappropriate actions that make you or other Community members uncomfortable, you should report and/or block the individual responsible.

Each Community member also has the ability to block or report another member.

  • Reporting a Community Member. To report a member for violating Kajabi's Vibe Check policy, follow these steps:
    • Provide a clear explanation of the violation. This helps the Kajabi team take appropriate action if necessary.
  • Blocking a Community Member. Blocking a member means they can no longer view or message you, but other Community members can still interact with them.
    • Blocking or Reporting on the Web App. To block or report a Community member using the web app:
      1. Go to the "Find Members" tab in the Community sidebar.
      2. Select the member you wish to block or report to open their profile.
      3. Click the paper plane icon to open a direct message window.
      4. Then, click the vertical ellipsis (three dots) in the upper right of the screen to access the reporting options.
      5. Select either "Report" or "Block" as needed.
    • Blocking or Reporting on the Mobile App. To block or report a Community member using the mobile app:
      1. Select "Circles" from the bottom navigation bar.
      2. Then, choose the Message icon at the top right of the screen.
      3. Select the "Start convo" button.
      4. Choose the member you want to report or block (use the search bar if needed).
      5. Then, select the horizontal ellipsis (three dots) at the top right of the screen.
      6. Opt for "Block" or "Report" as required.

By blocking or reporting, you can help protect your Community and maintain a positive environment.

  • How the Kajabi Vibe Check Works. Kajabi's Vibe Check policy is all about fostering a respectful and inclusive Community. Here's how it works:
    • Good Vibes Only: No trolls, spam, or violence.
    • Predicated on Respect: No name-calling or harassment.
    • Everyone Belongs: No bullying or shaming.
    • Zero Tolerance: Hate, solicitation, nudity, and discrimination are not tolerated.
    • Positivity Enforcement: Offenders may be removed from the platform.
    • Tools for Enforcement: Kajabi employs various tools, including automated content flagging, filters, reporting, blacklist, and ambassador tools, to ensure the policy is upheld.
    • Policy of Respect: It's about expecting the same respect online as in everyday life.

That's how the Kajabi Vibe Check policy ensures a safe and positive Community experience.

 

How can you or a Member Edit their Profile or Account Settings inside Kajabi Communities

Feel Free to copy these same settings on an onboarding email or landing page so they know how to update their profiles. 

Before we get started with the editing process, let's clarify what your Community profile is all about. Think of it as your online identity within the Kajabi Community—a place to express yourself and connect with fellow members.

In your Kajabi Community Account Settings, you have the power to update your profile photo, add social links to your profile, share details about your interests, and manage your push and email notifications. 

  1. Go into your Community and find your profile icon at the top right of the page. Click the dropdown arrow next to your profile icon to open the options menu. Under "My Account," select My Profile.
  2. Hover over the top right corner of your name card and click the pencil icon.
  3. Now, it's time to get creative. Update your profile photo, add your social media links, and share information about your personal interests, such as your favorite groups, goals, dreams, achievements, hobbies, passions, and aspirations.
  • Update Your Profile Photo. To refresh the profile photo displayed in your Kajabi Community:
    1. Click your profile icon at the top right to open the options menu. Under "My Account," select "Settings."
    2. On the Edit Profile page, locate the "Profile Photo" section. Hover over your Main Picture and click "Add photo." Select your new photo in the file uploader. Click "Save" to apply your changes.
  • Add Social Links to Your Profile. Enhance your user profile by adding links to your social media accounts. This allows others to connect with you beyond the Community. To add social links to your profile:
    1. Click your profile icon at the top right to open the options menu. Under "My Account," select "Settings." On the Edit Profile page, find the "Social Links" section. Click "+ Add social link."
    2. Choose the type of social link icon you'd like to add. Enter your URL in the new social link field that appears. Click "Save" to apply your changes.
  • Share Details About Your Interests. Let your fellow Community members get to know you better by sharing information about your interests. This adds a personal touch to your profile. To share your interests:
    1. Click your profile icon at the top right to open the options menu. Under "My Account," select "Settings." On the Edit Profile page, navigate to the "Interests" section.
    2. Complete the relevant fields with personal information you wish to share, such as your location of origin, favorite pastimes, job, goals, and more. Click "Save" to apply your changes.
  • Enable or Disable Push and Email Notifications. Take control of your notifications by deciding when and how you receive them. You can mute or unmute both push and email notifications for various Community features, including Announcements, Challenges, Circles, Meetup Reminders, Live Room Alerts, and Direct Messages. To manage your notifications:
    1. Click your profile icon at the top right to open the options menu. Under "My Account," select "Settings." In the left sidebar, select "Notifications."
    2. Click the toggles next to "Push Notifications" and/or "Email Notifications" to adjust your preferences. Black toggles indicate that notifications are on, while gray toggles mean they are off. Click "Save" to apply your changes.
  • Once you're satisfied with your edits, don't forget to click "Save" to apply your changes.
  • To admire your handiwork, click "Back to Community," then access your profile page by clicking your profile name in the sidebar or the options menu.

Note: In case you're looking to update your name as it appears in your Community profile, remember that you can do this in your Kajabi Account Settings. 

And there you have it! You've successfully personalized your Kajabi Community settings to create a tailored and engaging experience for your members.

 

How can Members or Comunity Owner Send Direct Messages to other Members

Effective communication is at the heart of every thriving community. In this section, you'll learn how to send direct messages (DMs) to other members of your Kajabi Community.

  • Sending a DM on the Web App. To send a direct message to a Community member using the web app, follow these steps:
    1. Access Your Community and Find Members: First, enter your Community. On the left sidebar, click on "Find Members." Alternatively, you can click the message bubble icon at the top right and then select the pencil and paper icon.
    2. Choose the member you want to message. You can use the search bar to quickly locate them.
    3. Compose Your Message: Click the send icon located to the right of the member's name. Type your message into the text box. If needed, you can attach a PDF, audio, image, or video file by clicking the paper clip icon.
    4. : Click the send icon again or simply press the return/enter key on your keyboard to Send Your DM.
  • Sending a DM on the Mobile App. To send a direct message to a Community member using the mobile app, follow these steps:
    1. Access Your Community: Enter your Community.
    2. Navigate to Circles: Select "Circles" from the bottom navigation menu.
    3. Click the pencil and paper icon at the top right of your screen to Initiate a DM.
    4. Choose the member you wish to message, and you can use the search bar for quick access.
    5. Compose Your Message into the text box. You can also attach files (PDFs, audio, images, or videos) by clicking the paper clip icon. Finally, click "Send."
  • Video Chats. Should you prefer a video chat with another member instead of sending a DM, it's equally simple. After selecting the member, click the video icon next to their name. You'll both be taken to a video chat room in a new browser tab. The member you invited will receive a direct message with a link to join the same video chat room.

Effortless communication is vital for fostering connections within your Community. 

 

How can you or a Member Customize Your Community Notifications inside Kajabi Communities

Feel Free to copy these same settings on an onboarding email or landing page so they know how to update their profiles. 

With Kajabi Communities, you have the power to enable or disable push notifications (those little pop-up banners) and email notifications for various Community features, including Announcements, Challenges, Circles, Meetup Reminders, Live Room Alerts, and Direct Messages. Let's get started:

  • Customize Your Notifications Using the Web App. If you're accessing your Community on the web app, here's how you can make your notifications work just the way you want them to:
    1. Begin by entering your Community and locating your profile icon at the top right of the page. Click the dropdown arrow next to your profile icon to reveal the options menu.
    2. Under "My Account," select Settings. In the left sidebar, you'll find the Notifications section.
    3. Now, it's time to customize. Click the toggles next to Push Notifications and/or Email Notifications to enable or disable them for each Community feature. If the toggle is gray, notifications are off; if it's black, notifications are on.
    4. Don't forget to click "Save" to ensure your changes take effect.
  • For Circle push notifications, you can further refine your settings by clicking the dropdown menu under the Circle name. You have options like receiving notifications for all messages, highlights only, or muting notifications for a specific Circle.
  • Customize Your Notifications Using the Mobile App. If you prefer to manage your notifications on the go through the Community mobile app, follow these simple steps:
    1. Click your profile icon at the top right of the app. It's that little 'you' icon that represents your profile. Next, select the Settings gear icon also located at the top right. In the Settings menu, you'll see the Notifications option.
    2. Choose the type of notification you want to modify (Circles, Challenges, Meetups, Announcements, Liveroom, or Direct Message).
    3. Now, it's time to fine-tune your preferences. Turn the toggle on or off next to Push Notifications and/or Email Notifications. If the toggle is gray, notifications are off; if it's green, notifications are on.
  • Just like with the web app, you can customize Circle push notifications for each Circle you're a part of. You can opt to receive notifications for all messages, highlights only, or mute notifications for specific Circles.
  • Tip: For quick access to your Notification Settings on the mobile app, click the bell-shaped Notifications icon at the top right (next to the profile icon). Then, click the three dots (...) at the top right of the screen and select "Notification Settings."

By customizing your Community notifications, you can ensure that you stay updated on what matters most to you without being overwhelmed by unnecessary alerts. It's all about making your Kajabi Community experience as seamless as possible.

That's a wrap on customizing your Community notifications!

 

How to link your Community to your Course Sidebar for a Seamless Navigation for Your Students?

Are you offering both a Course and a Community as part of a bundled package or membership? It's exactly what I've done with Digital Success Club. You have to make it easy for your students to navigate between these 2 valuable resources by adding a link to your Community in your Course sidebar.

  • Why Link Your Community to Your Course? If you've combined your Course and Community into a single offer, it's essential to provide your students with a straightforward way to switch between the Course and the Community. Adding a link in the Course sidebar simplifies this process.
    1. Copy Your Community Link. 
      1. Go to your Kajabi dashboard and click on the "Products" tab.
      2. Next, select the "Community" tab.
      3. Click on "Go to Community" next to your Community name. This will open your Community in a new browser tab.
      4. Navigate to the specific Community page you want to link to.
      5. In the left sidebar, next to your Community name, click on the horizontal ellipsis (...) menu and choose "Share."
      6. Finally, click the "Copy Link" button to copy the URL of your Community page.
    2. Add the Community Link to Your Course Sidebar
      1. Return to the browser tab where you're logged into the Kajabi app.
      2. Select "Courses" in the left sidebar and click on the Course product where you want to add the Community link.
      3. Choose the "Customize" tab.
      4. Hover your cursor over the course template image and select "Customize" again.
      5. In the template editor's left sidebar, click on "Product Sidebar."
      6. Select "Add Content" and choose "Custom Block."
      7. Provide information about your Community, including a title/heading, image, and description.
      8. Update the CTA Text field to indicate that clicking the CTA button will take students to your Community.
      9. In the first CTA Action field, select "Go to a URL," and then paste the URL of your Community that you copied earlier into the second field.
      10. (Optional) Check the "Open in New Window" checkbox if you want the URL to open in a new browser tab.
      11. Once you've made all the desired changes, click "Save."

Note: If you're using the Momentum course template, choose "Dashboard Sidebar" instead of "Product Sidebar." Click "Add Content," then select "Card" as the content type.

By following these steps, you'll make it convenient for your students to navigate between your Course and Community, enhancing their overall experience and engagement.

 

How to Access Your Community on the Mobile App to Stay Connected on the Go!

You and your Community members can stay connected and engaged with your Community using the mobile app, available on both iOS and Android devices. Here's how you can access the app:

  • Directly from the App Store. Open your device's app store (App Store for iOS devices and Google Play Store for Android devices).
  • From Your Mobile Browser. Open your mobile browser and navigate to your Community.
    • Look for a banner or prompt that redirects you to the app store for downloading the "Kajabi Communities" app.
  • Logging In to the Mobile App: After downloading the app, log in using the same email address associated with your Kajabi account. It's crucial to use the same email address to ensure access to your Community. If you use a different email address, a new profile will be created, and you won't have access to your Community.
  • Accessing Your Community: Once you've entered your email address, follow these steps:
    1. Check your email inbox for an access link. If you don't see this screen, you might have entered the wrong email address.
    2. Click on the access link sent to your email. This link will grant you access to your Community on the mobile app.

Note: If you are part of multiple communities, you or your users will see them all in the app and can easily switch between them.

Stay connected on the go! Download the Kajabi Communities mobile app today and unlock your extended 30-day trial using my link, mariataveras.com/Kajabi.

 

Still need more inspiration to create your Community? Checkout Kajabi's Community Showcase

Sometimes, the best way to get inspired and learn is by seeing how others have succeeded. That's where Kajabi's Community Showcase comes into play. It's a fantastic resource that allows you to explore real-world examples of user-made Communities. It acts as a source of inspiration and a window into the diverse and creative ways in which Kajabi users have harnessed the power of Communities.

Whether you're just starting or looking to enhance your existing Community, this showcase can provide you with fresh perspectives and strategies.

Looking for inspiration? Explore Kajabi's thriving Community Showcase and envision your community's success. Begin your journey with an extended 30-day trial through my link, mariataveras.com/Kajabi.

 

🎉 Congratulations on taking the first step toward creating a vibrant and thriving online community with Kajabi Communities. With this guide, you have the roadmap to success at your fingertips. Remember, I'm here to support you every step of the way. By signing up through my affiliate link at mariataveras.com/Kajabi, you not only gain an extended 30-day free trial but also exclusive resources to kickstart your journey.

Don't hesitate; it's time to supercharge your online business with Kajabi Communities

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