Kajabi Site Details Settings: Complete Guide for Coaches & Creators' Business Setup

If you're serious about building a successful online business, mastering Kajabi's settings is a must. Kajabi offers a robust platform with all the tools you need to create, market, and sell online courses, memberships, and more. However, the key to unlocking its full potential lies in understanding and configuring its settings to align with your business goals.

When you’re setting up your Kajabi site, the Site Details section is where you manage the fundamental elements that define your online business. From naming your site to configuring your domain and optimizing for SEO, getting these details right is essential for building a professional and effective online presence. In this detailed guide, I’ll walk you through each aspect of the Site Details settings to ensure your Kajabi site is optimized for success.

Site Name: Establishing Your Online Identity

Your site name is used across various places, including browser tabs, search engine results, and any links pointing to your site. It’s often the first thing visitors will see, so it’s important that your site name clearly represents your brand and what you offer.

Why Your Site Name Matters:

• Browser Tabs: The site name appears on the browser tab, helping users identify and return to your site easily.
• Search Engine Results: Your site name is part of what search engines display when your site appears in search results, contributing to your site’s click-through rate.
• Links: When your site is shared, the name is often included in the link, making it important for branding and recognition. 

How to Edit Your Site Name:

1. Open the Settings tab from your Kajabi Dashboard.
2. Click on Site Details.
3. Edit the Site Title field to customize the name of your site.

Tip: If you’re managing multiple Kajabi sites, give each one a unique name that makes it easy to identify.

Manage Domain: Customizing Your Online Address

Understanding the Subdomain

Every Kajabi account includes a default subdomain, but you have the option to connect a custom domain if you prefer. A custom domain not only helps in removing the “mykajabi.com” from your URL but also makes your site appear more polished and branded. For example, instead of yourbusiness.mykajabi.com, your URL could be www.yourbusiness.com.

• You can purchase your domain at NameCheap.

Why Consider a Custom Domain:

• Branding: A custom domain aligns your website with your brand, making it more memorable.
• Professionalism: Custom domains look more credible to your audience and can improve trust.
• Consistency: Even if someone visits the “mykajabi.com” version, the URL will appear almost identical to your custom domain version, maintaining consistency.

How to Manage Your Domain:

If you decide to edit your subdomain or connect a custom domain, here’s how you can do it:

1. In Site Details, click on Manage Domain.
2. If you wish to use a custom domain, follow the prompts to set it up.

Important Consideration: Before changing your subdomain, think about the impact on any existing links. If you’ve already published links to your site, changing the subdomain will break those links. You’ll need to go through a change management process to update any live links on blogs, landing pages, and other content that references the old URL.

Questions to Ask Before Changing Your Subdomain:

• Are there live links to my current site that people are using?
• Do I have blog posts, landing pages, or other content linking to this subdomain?
• How will I manage and update these links if I change the subdomain?

Taking the time to plan your domain management strategy can save you a lot of headaches later on and ensure a smooth transition if you decide to upgrade to a custom domain.

Support Contact Information: Stay Accessible

Your support email is a crucial point of contact for anyone who interacts with your Kajabi site. This email address will be included in various automated emails that Kajabi sends out on your behalf, such as purchase confirmations, account notifications, and other important messages.

Why Your Support Email Matters:

• Customer Trust: Having a clear and accessible email for support increases trust and reliability.
• Timely Responses: An active support email ensures that customer inquiries are addressed promptly, improving overall customer satisfaction.

How to Update Support Email and Phone Number:

1. Go to Site Details.
2. Enter your preferred Support Email and Support Phone Number (optional).
3. While the support phone number is optional, it can be a valuable addition to your customer support strategy. Offering a phone number gives customers another way to reach you, which can be particularly helpful for resolving urgent issues or answering questions that are better handled over the phone.

Tip: Use an email address that you check regularly to ensure timely responses to customer inquiries.

Tip: Use a professional email address that reflects your business, such as [email protected], to maintain a consistent and trustworthy brand image. If you need help creating a professional email address, my team at Solusync can do it for you. Schedule a call. 

By setting up a dedicated support email and phone number, you’re making it easier for your customers to get the help they need when they need it. This not only enhances the customer experience but also strengthens your brand’s reputation for being responsive and reliable.

Language Settings: Making Your Kajabi Site Accessible Globally

If you’re catering to a global audience, setting up the right language preferences on your Kajabi site is essential. Kajabi allows you to configure your site’s language settings to automatically translate system-generated text into the language of your choice. This can greatly enhance the user experience for visitors who speak different languages. Here’s how you can effectively manage your language settings to ensure your site is accessible to everyone.

Kajabi offers a variety of languages to choose from, including Danish, German, English, Spanish, Finnish, French, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish. When you set your site’s language, Kajabi will automatically translate all system-generated text, such as checkout page labels and customer account settings, into the selected language.

How to Set Your Language:

1. In Site Details, scroll to Language.
2. Choose your preferred language from the dropdown menu.
3. Click Save to apply the changes.

Note:  While Kajabi can automatically translate system-generated text, it’s important to note that custom text blocks on your site won’t be auto-translated. This means you’ll need to manually translate any content you’ve created, such as course descriptions, blog posts, or landing page copy. 

Tip: If your primary audience speaks English, it’s best to keep the language setting in English. However, if you are targeting a specific region or language group, adjusting this setting can make your site more user-friendly for those visitors.

Tip: If you plan to offer content in multiple languages, use Kajabi’s unlimited landing pages feature to create distinct pages for each language. This ensures that your content is accurately represented and easily accessible to your diverse audience.

Automatic Translations: What Gets Translated

When you adjust your site’s language settings, several key areas will automatically update, including:

• Checkout Settings: Labels and form text related to the checkout process will be translated.
• Customer Settings: Account-related settings that your users interact with, like the avatar menu, will reflect the selected language.
• Success/Alert Messages: Pop-up messages that appear after successful actions, such as a purchase, will be shown in the chosen language.

Important Note: While most fields will be translated, certain terms like “Purchased,” “Granted,” “Offer,” and “Product” may not be translated automatically. Be sure to check these areas and make manual adjustments if needed.

Text Direction and Language Considerations

When choosing a language, also consider the text direction. For example, if you’re working with an audience that reads from right to left, such as Arabic speakers, you’ll need to ensure your site’s layout accommodates this reading direction. For most users, especially those in Western countries, left-to-right text direction is standard.

Why This Matters:

• User Experience: Aligning text direction with your audience’s reading habits improves usability.
• Cultural Relevance: Presenting content in the correct format for your audience shows that you respect their language and culture.

By setting up your Kajabi site’s language preferences correctly, you can create a more inclusive and accessible online environment for your global audience. Whether you’re offering courses in multiple languages or simply want to reach a broader audience, these settings are crucial.

Default Currency: Aligning with Your Market

This setting determines the currency used for all formatting and calculations within your Kajabi admin system. It’s important to set the default currency to match the currency used for the majority of your offers, ensuring that your financial reporting is accurate and relevant to your business needs.

Your Default Currency is what Kajabi uses for all financial transactions and reports on your site. This means that when you view your revenue or any other financial data within your Kajabi dashboard, it will be displayed in this currency.

How to Set Your Default Currency:

1. In Site Details, find the Default Currency dropdown.
2. Select the currency most commonly used in your offers.
3. Click Save to apply the changes.

Tip: While most online transactions are in US dollars, choose the currency that aligns with your target market for smoother operations.

Important Note: Before you can set or change your default currency, you must have a payment processor like Kajabi Payments, Stripe, or PayPal connected to your site. Without an integrated payment processor, the default currency option will not be available for selection.

Customizing Currency for Individual Offers

While the default currency will apply to most transactions, there might be instances where you want to offer products or services in a different currency. Kajabi allows you to set different currencies for individual offers directly in the Pricing section of each offer.

Steps to Set Different Currencies for Individual Offers:

1. Go to the Pricing section of the specific offer you want to update.
2. Select the desired currency from the available options.
3. Save the changes to apply the currency to that particular offer.

This flexibility allows you to cater to customers in different regions without complicating your overall financial reporting.

Changing Your Homepage: Customizing Your Site’s First Impression

Your homepage is the first thing visitors see when they land on your site, so it’s important to make sure it’s exactly what you want them to experience. Kajabi gives you the flexibility to choose what page serves as your homepage, whether it’s a standard theme page, a landing page, or even a login page. Here’s how you can easily change your homepage through the Site Details settings.

Kajabi offers several options for what you can set as your homepage, each serving different needs depending on where your site is in its development or what your goals are.

Options for Your Homepage:

• Show a Landing Page: If you want to direct visitors to a specific offer or event, setting a landing page as your homepage can be very effective. This is particularly useful during product launches or promotions when you want to drive traffic directly to a sales page.

• Show the Library: This option prompts users to sign in, leading them directly to their login page. It’s a good choice if your site is primarily for members or students who need to access their content upon arrival.

• Show the Template Home: This is the default homepage that comes with your website theme. It’s generally designed to introduce visitors to your site and guide them to different sections.

• Show the Store: If your primary goal is to sell products, setting your store as the homepage can make it easy for visitors to browse and purchase right from the start. However, this is less common as a homepage unless your site is heavily focused on e-commerce.

How to Change Your Homepage:

1. Go to Site Details.
2. Scroll to the Homepage section.
3. Open the dropdown menu under the Homepage header to see your options for what page to display as the homepage.
4. Click Save to confirm your choice.

Tip: If you’re running a promotion or a special event, consider temporarily changing your homepage to direct visitors to the relevant landing page.

When to Change Your Homepage

There are various scenarios where you might want to change what page serves as your homepage. For example:

• During a Product Launch: If you’re launching a new product or program, you might want to temporarily set the homepage to a landing page that highlights the launch.

• Site Under Construction: If your site isn’t fully ready yet, consider setting the homepage to a “Coming Soon” page or the Library, which will only allow logged-in members to access content.

• Promotions: During special promotions, direct visitors straight to the promotional page by setting it as the homepage. Once the promotion ends, don’t forget to switch it back to your regular homepage.

Reminder: When the promotion or launch period ends, remember to revert your homepage to the usual landing page or theme home page to maintain consistency.

Ready to fine-tune your Kajabi site and make the most of its features? Sign up with my affiliate link for an extended 30-day free trial and get access to my Kajabi Kickstart course. Let’s optimize your online business together!

Site Branding Settings: Crafting a Strong Visual Identity

Your site’s branding is one of the most critical aspects of your online business. It’s what sets you apart from competitors and creates a lasting impression on your audience. Kajabi’s Site Branding Settings allow you to customize key visual elements such as your logo, favicon, and color scheme, ensuring that every page, product, and website template aligns with your brand’s identity. By setting up your branding correctly from the start, you’ll save time when customizing other parts of your Kajabi platform.

Customizing Your Logo and Favicon

Your logo and favicon are essential parts of your brand’s visual identity. The logo is the primary graphic that represents your business, while the favicon is the small icon that appears on browser tabs and window corners.

How to Upload Your Logo and Favicon:

• Logo: Upload an image with recommended dimensions of 640x640 pixels. This logo will be used in header bars and other areas where your brand needs representation.
• Favicon: The favicon should be a 32x32 pixel image. This tiny icon is what users will see in their browser tabs when they visit your site. It’s a small but important detail that reinforces your brand’s professionalism.

Tip: If you’ve already created landing pages before setting your favicon in the Site Settings, you’ll need to manually add the favicon to each page. New pages will automatically include the favicon you set up in the branding settings.

Why the Favicon Matters

Though small, the favicon plays a significant role in your site’s branding. It’s visible in browser tabs and helps users quickly identify your site among multiple open tabs. Ensuring that your favicon is correctly set up is a subtle but powerful way to reinforce your brand every time someone visits your site.

Important Notes:

• Square Dimensions: Make sure the favicon image is square (32x32 pixels). If you upload a larger image, Kajabi will help you resize it to fit the required dimensions.
• Professionalism: Avoid leaving the default Kajabi favicon, as it can make your site look less polished. A custom favicon signals that your site is professional and well-maintained.

How to Update Your Branding Settings:

To ensure your Kajabi site reflects your brand accurately, you’ll need to update the branding settings. 

1. In Site Details, navigate to the Branding section.
2. Upload your Site Logo and Favicon. Follow the prompts to upload your default logo and favicon. These images will be used across all new templates for pages, products, and websites.

Tip: Use a favicon that is 32x32 pixels in size for the best appearance. Your site logo should be at least 640x640 pixels to ensure clarity on all devices.

By setting up your site’s branding elements—logo, favicon, and colors—you’re laying the foundation for a cohesive and professional online presence. This consistency will make your site more appealing to visitors and help build trust with your audience.

Customizing Your Color Palette: Creating a Cohesive Brand Look

Colors are a powerful part of your branding. They communicate your brand’s personality and make your site visually appealing. Kajabi allows you to set a default color palette that will be used across all your site’s editors, ensuring consistency in your branding. By carefully choosing your colors, you can create a cohesive and professional look that resonates with your audience.

The color palette you choose will appear in all the color pickers across Kajabi, including those for pages, products, and websites. This means every time you create something new on your site, the colors you’ve selected will be readily available, making the design process smoother and more consistent.

How to Set Your Default Color Palette:

1. Open the Settings Tab: Start by navigating to the Settings tab from your Dashboard.
2. Click on Site Details: Once in Site Details, scroll down to find the Colors section.
3. Select Your Colors: Click on a color block to open the color picker. Here, you can either choose a color using the sliders or enter a specific hex code for the exact shade you want.
4. Open the Color Picker: In the Colors section, click on the color block you want to change.
5. Choose Your Color: Use the vertical bar to select the hue, then adjust the saturation and brightness using the square box. You can also adjust the opacity with the horizontal bar.
6. Enter a Hex Code: If you have a specific color in mind, you can directly enter the RGB or hex code in the provided field.
7. Save Your Changes: After selecting your colors, click Save to apply them across your site.

Tip: If you’ve already set a color palette but want to start fresh, you can reset to the default palette and then update the colors to match your new branding.

Setting Up Your Instructor Profile: Establishing Authority in Your Courses

Your instructor profile is a vital part of your Kajabi site, especially if you’re offering courses or membership programs. It’s not just about putting a face to the name—it’s about building trust and credibility with your audience. Kajabi allows you to set a default instructor profile that will be used across all your products. This ensures consistency and helps reinforce your brand identity. 

How to Set Up Instructor Information:

1. In Site Details, find the Instructor section.
2. Upload a square profile image (recommended dimensions: 300x300 pixels). This will be your default instructor photo across all linked products.
3. Enter your Name, Title, and a short Bio (up to 170 characters).
   
   • Name and Title: Enter your name and title to be displayed alongside your image.
   • Instructor Bio: Write a concise bio (up to 170 characters) that captures your expertise and what makes you a great instructor.

4. Save Your Changes: Once you’ve entered all your details, click Save to apply your instructor profile to all new products.

Note: If you’ve already created products in your Kajabi account, these updates won’t automatically apply to existing products. You’ll need to go into each product and manually update the instructor information. 

Adding Custom Page Scripts: Enhancing Your Kajabi Site's Functionality

Page scripts are bits of JavaScript code that you can insert into the <head> section of every page on your site. This is where you can add custom functionalities that Kajabi doesn't offer out of the box. Whether you’re setting up a cookie disclaimer, integrating with Facebook ads, or adding Google Analytics, these scripts help you maintain control over your site’s behavior and compliance.

Common Uses for Page Scripts:

• Tracking and Analytics: Add scripts from Google Analytics, Facebook Pixel, or other analytics tools to monitor visitor behavior and track conversions.
• Cookie Disclaimers: Implement cookie consent banners to comply with privacy regulations like GDPR.
• Third-Party Integrations: Connect your site with external platforms by inserting the required scripts.

Examples of Common Page Scripts

Here are a few scenarios where you might need to add custom scripts to your Kajabi site:

• Facebook Ads Integration: Facebook might provide you with a script to verify your Kajabi site. This script should be added to the Page Scripts section to ensure Facebook recognizes your site for ad tracking and optimization.

• Google Analytics: To track your site’s performance, you can insert the Google Analytics tracking code into the Page Scripts section. This allows you to monitor user behavior and gather valuable insights.

• Cookie Consent Banner: As mentioned, adding a cookie consent banner script ensures you comply with regulations like GDPR, allowing users to accept or decline cookies on your site.

How to Add Custom Page Scripts

To add a custom page script to your Kajabi site, follow these steps:

1. Open the Settings Tab: From your Kajabi Dashboard, click on the Settings tab.
2. Click on Site Details: Scroll down to find the Page Scripts section.
3. Add Your Script: In the provided text box, paste your custom JavaScript. This script will be inserted into the <head> section of every page on your site.
4. Save Your Changes: Click Save to apply the script to your site.

Tip: You can add multiple scripts by entering each one on a new line. For example, you might add a script for Facebook ads and another for a cookie disclaimer.

Implementing Cookie Disclaimers for Compliance

In today’s digital landscape, privacy and compliance are critical. Many regions require websites to inform visitors about the cookies they use and obtain consent. Adding a cookie disclaimer is not just about legal compliance; it also builds trust with your audience by being transparent about how their data is handled.

How to Add a Cookie Disclaimer:

1. Choose a Cookie Manager: Use a free tool like Cookie Script or a paid service like Osano or OneTrust to generate your cookie disclaimer script.
2. Copy the Script: Once your script is generated, copy it.
3. Add the Script to Kajabi: Follow the steps above to paste the script into the Page Scripts section of your Site Details.
4. Save and Preview: After saving, preview your site to ensure the cookie disclaimer appears correctly and functions as expected.

SEO and Social Sharing Settings: Boosting Your Blog’s Visibility

Search engine optimization (SEO) and social sharing settings are essential components in making sure your Kajabi blog reaches the widest possible audience. By properly configuring these settings, you can improve your search engine rankings and ensure that your content is presented attractively when shared on social media platforms. Here’s how to set up these crucial elements to maximize your blog’s impact.

The SEO and Sharing settings in Kajabi allow you to control how your blog is displayed in search engine results and on social media. This is vital because first impressions count, especially when your content appears in Google searches or is shared on platforms like Facebook or Twitter.

How to Optimize SEO and Social Sharing Settings:

To ensure your blog performs well on search engines and social media, follow these steps to set up your SEO and Sharing settings:

1. In Site Details, go to SEO and Social Sharing.
2. Enter a compelling Page Title (up to 70 characters). The page title is one of the first things people see in search results. It should be clear, accurate, and reflective of your blog content. Aim for a title with 60 characters or less to ensure it displays fully in search results.
3. Write a clear Page Description (up to 300 characters). The description should summarize the content of your site in a way that encourages people to click on your link. This description appears beneath the title in search results and social shares. Keep it concise—ideally, 160 characters or less, but Kajabi allows up to 300 characters.
4. Upload a relevant Social Image (recommended dimensions: 1280x720 pixels).

5. Save Your Settings: Once you’ve configured the title, description, and image, make sure to save your changes to ensure they are applied to your blog.

Tip: Use keywords that your target audience is likely to search for in both the title and description to improve your site’s search engine ranking.

Managing Kajabi Branding: Customizing Your Site’s Footer to Make it Your Own

When you’re building a professional online presence, every detail matters, including what appears in the footer of your site. Kajabi includes a default "Powered by Kajabi" link in the footer of your site and products.

The "Powered by Kajabi" link is a small piece of branding that appears in the footer of your site and links back to Kajabi's main website. 

If you’re on Kajabi’s Growth or Pro plans, you have the option to remove the “Powered by Kajabi” branding from your site’s footer. This small change can make your site look more polished and professional.

If you’re on Kajabi’s Growth or Pro Plans, you have the ability to remove the "Powered by Kajabi" link from your site’s footer. Here’s how you can do it:

1. Open the Settings Tab: Navigate to the Settings tab from your Kajabi Dashboard.
2. Click on Site Details: Scroll down to the Kajabi Branding section.
3. Toggle Off the Branding: Look for the option to display the "Powered by Kajabi" link. Toggle it off to remove the branding from your site.
4. Save Your Changes: Click Save to ensure the branding is removed from all relevant pages and products.

Note: If you’re on the Basic Plan, this option won’t be available. You might want to consider upgrading to the Growth or Pro Plans to access this and other advanced customization features.

Deleting a Site: What You Need to Know Before You Click

One of the most critical actions you can take in Kajabi is deleting a site.

When you delete a site in Kajabi, you’re not just removing a few pages or products—you’re eliminating the entire digital footprint of that site. This includes:

• Products and Offers: All the courses, memberships, and offers you’ve created will be permanently deleted.
• Website and Landing Pages: Any custom pages, including your main website, landing pages, and thank you pages, will be gone.
• Email Campaigns: All email sequences and campaigns associated with the site will be lost.
• Customer Data: Contacts, customer purchase history, and any related data will be erased.
• Access to Purchases: Customers who have bought your products will no longer be able to access them.

This is why it’s crucial to double-check and confirm before you delete anything. Once the site is gone, there’s no way to retrieve it.

If you’ve reached the point where deleting a site is necessary—perhaps to free up space for a new project or because a site is no longer relevant—follow these steps carefully:

1. Select the Site: Start by clicking the site selection dropdown menu located in the top left corner of your Kajabi Dashboard. Choose the site you wish to delete.
2. Navigate to Site Details: Once you’ve selected the correct site, go to the Settings in the lower left corner of your Dashboard.
3. Scroll to the Bottom: In the Site Details section, scroll down until you find the Delete Site button.
4. Read the Prompt: Kajabi will prompt you to confirm the deletion. It’s important to read this carefully to ensure you understand what will be lost.
5. Confirm Deletion: After reviewing the prompt, confirm the deletion by clicking the Delete Site button.

Reminder: This action cannot be undone. Make absolutely sure that you’re ready to proceed before confirming. 

Deleting a site might be necessary if you’ve maxed out the number of sites you can create under your plan, or if a particular project has come to an end and is no longer needed. For users on the Access or Pro Plans, this can be a way to manage multiple sites efficiently.

Before you go ahead and delete a site, consider backing up any important data. Export your email lists, download content you might want to use later, and notify customers if their access will be affected. This ensures that you’re fully prepared for the site’s permanent removal.

Conclusion: Optimize Your Kajabi Site for Success

Now that you’ve learned how to navigate and optimize the Site Details in Kajabi, you’re ready to make your site stand out. Whether it’s setting up your branding, managing your domain, or optimizing for SEO, these steps will help you create a site that not only looks great but also functions smoothly.

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